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March 2024 by Thelma Kaye Hamilton
No thank you.
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December 2023 by Terence Dowdell
Couldn't find an item but stopped an associate to help me find it. It was originally out in the basic are but she showed me another location of another item I was interested in, then as I was looking for that item then came across the original item I was looking for, then let her know I found it. She was very helpful. Thanks
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December 2023 by Will Laymance
Folks were super helpful. I got the glue sticks I needed and learned that Michaels does not carry fabric.
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December 2023 by Tania Castillo
The manager Madison is aggressive and throws things around the store like a little kid throwing a tantrum. No customer service whatsoever I had asked for a discount on the LAST roll of vinyl that had been cut into a couple layers but I still wanted it because I didn’t want to go to another store. I bought them out $100+ worth of material and she tried to talk to me like I was begging for a discount “NO WE NOT GIVING YOU A DISCOUNT GRAB ANOTHER ONE” After I looked at her in disgust because I literally had took all the ones that were left she didn’t even ask was there anymore or even see that I was buying a bunch of stuff. She saw I was upset and came up to the register slamming the screen rolling her eyes I said I don’t want it anymore to where she proceeded to throw it behind the resister!! This was literally a 10 second interaction and she acted this ugly. I said are you serious and she was still being rude saying I can do 10% I was like I don’t want it you were so rude and I asked her for her name and then she change her demeanor real quick and said she had a long day which I work customer service that’s not a legitimate reason to act that aggressive to throw and slam things around w a customer that did nothing wrong but ask a question. I’ve never felt so uncomfortable and that sucks cause this is my favorite store to shop at since starting my business but I will be shopping at hobby lobby from now on.
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December 2023 by Audrey Moore Clark
I am a teacher who is putting on a Resin 101 Club for after school for middle school students. I live in Bartlesville, and all we have is Hobby Lobby. Of course I've waited until last minute and it's the Sunday before so I have to make a drive to Tulsa to visit Michael's. Oopsie! I called this store (by the way, have never been in it) and I received Shannon on the other line and she was so helpful. I was looking for something very specific in the resin section.m- a bracelet 'bezel' and she went above and beyond. Stayed on the phone with me and even texted me a picture of what they have. She even gave me a good idea so that my kids can make bracelets even if I can't find the already made bracelets themselves. THANK YOU, SHANNON! 10/10 Namaste?
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November 2023 by Bethany
This place is great. They always have sales and when they don't they have coupons you can get online. The worker have also helped give advice on some items that might help with the projects I'm working on.
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November 2023 by Ian L.W Cantrell
I went 2 days in a row, and both days I was met with help, kindness and knowledge!
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October 2023 by Twila D. McClure
Like hobby lobby better. Hardly any cross stitch stuff. Absolutely no patterns or kits. Sad
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September 2023 by Cassandra's Crafts
They always take good care of me whether I go in to shop or place an online order for curbside pickup. The employees are very friendly, and the store is always clean.
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September 2023 by Dona Hadley
It's an okay store,they were out of the 150 piece prismacolor set I wanted. Was a little disappointed everything had peg locks on them so couldn't even look for something similar because seeing the back of a pkg. Is impossible.
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September 2023 by Verbal Hangover
Nice store. Clean. A lot of crafty varieties. The prices are a bit high.
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July 2023 by Tammy Durkee
Always a great selection, Coupons in Michael's App, and Great Customer Service from all the associates!
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July 2023 by Aeron T
Who wants to come help me put this together? lol. I love this store. They have all the crafty things you could possibly imagine!!
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May 2023 by Kim S
I had the sweetest young lady offer to help me as she saw me struggling to get a heavy box in my basket. Shout out to Miss Karley! She is an assett to the Broken Arrow store!!
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May 2023 by Alexandria Hefner
Love the selections and if you can catch the sales it's even better!