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March 2024 by Chris W.
Do not let them install appliances for any reason. We have been waiting 6 weeks to get an install done on a gas range that we purchased with an install. It's been in my garage for 6 weeks.
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February 2024 by William P.
Broken Arrow location has taken out the customer aspect of service. Only the self check outs were open and the only (one) actual register was closed. For this kind of service I will just order online, and not from Lowe's. Lowe'st Customer service.
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February 2024 by Donnie Hughes
Always have what i need
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February 2024 by Frank Handley
I'd say it's the worst run Lowe's in eastern Oklahoma, but i may be missing something. All of the other Lowe's are better. Dirty and unorganized. Often out of common products that are rarely out of at other local Lowe's or just up in the overhead rack for weeks. There's a handful of gems that work here. That and their location are their only saving graces. I'm just tired of that place. Just walked in, saw the 10 broken up sheets of drywall on the top of the pile and left.
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February 2024 by Claire H.
This Lowe's is not very good. One of the employees told me they can't answer questions because they done have anyone there that knows about remodeling!! Can you believe that!I RECOMMEND EVERYONE GO TO THE LOWES ON 71ST STREET. THAT LOWES IS GREAT. The employees at 71st St are knowledgeable about what is in their departments, they answer your questions, they are very helpful and friendly!The Lowes in Broken Arrow is not a good store, it is closer to me, but I don't mind going farther out of my way to have my questions answered. I have remodeled my house & have spend a good amount of money at Lowes on 71st St.
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February 2024 by Mrs Lori Ann Baldwin
I would have given 5 stars, but it's hard to find any staff to help you here. Plus the equipment we needed was not working & we couldn't find anyone to cut our pipe there, so my husband cut it it home. Thank goodness my husband had the equipment to cut the pipe at home.
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February 2024 by Tony Morales
Their return policy has become a joke.
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February 2024 by Josh Ua
Rude staff and half of the self checkout area seems to be broken or out of service.
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January 2024 by Josh Elmer
Go to the Lowes in Bixby. They are helpful and friendly.My wife was in this one today (BA)and asked a lady for help and she never stopped walking, just said, "I'm a cashier not a floor employee". What happened to the day when an employee helped the customer? Even if you can't answer the question, point the customer to someone who can. If you don't like your job find another one, but don't be rude to paying customers.
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January 2024 by Jeremy Lofstrom
No gas dryers in stock!Got off work and borrowed a truck. Went to Lowe's to buy a gas dryer and they had zero in stock. I went there as a one stop shop to get what I needed and get it done in one night. Ran out of time and had to return the truck. Now I'm going to have to shop elsewhere and pay to have it delivered at later date and I'll need to use laundromat in meantime. Why would a store like Lowe's not have a single gas dryer in stock to buy?!?! So frustrated.
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January 2024 by Valerie Raney
Had exactly what we were after, even got help without issue. Store was clean, checkout was quick.
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January 2024 by Craig Peters
Always love this place
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January 2024 by Amanda Fraley
Great Lowes! I live in East BA and this Lowes has basically helped us build and decorate our home over the last 20 years. The staff are friendly and knowledgeable. The garden section is great too!
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January 2024 by Maxine Koppe
Was helped by a very nice man in the paint dept.
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January 2024 by Mark Dawson
Lol lil expensive and busy but had everything I needed
