Johnson Floor & Home Carpet One in Broken Arrow, OK is a locally owned flooring retailer that offers a variety of quality flooring options, including hardwood, luxury vinyl, and tile. They also provide kitchen and bathroom services, as well as commercial flooring and installation. Customers have had mixed experiences with the business. Some have praised the excellent service and quality of the work, particularly from employees like Andy, James, and Erik. Customers were satisfied with the product recommendations and the professional and courteous installation team. However, others have found the business to be confusing, with inconsistent information and limited product selection, especially for items like backsplashes. There have been instances where employees were unable to provide the desired products or services, leading to frustration for the customers. Overall, Johnson Floor & Home Carpet One appears to offer a range of flooring options and services, but the consistency and quality of the customer experience may vary. Customers are advised to work with specific, recommended employees to ensure a positive and satisfactory outcome.
We are very please with our new carpet for our bedroom & closet. It is high quality & very attractive. The installers were professional & efficient.
September 2023
Andy & James were wonderful to work with! They put tile and wood flooring in our house. We couldn't be happier. We would highly recommend these two. Our floors turned out amazing!!
September 2023
They have limited tile selections for things like backsplashes. However, they were responsive in answering questions about my project.
