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July 2024 by Crystal Horse
Communication with this office is absolutely awful. They never return phone calls or emails. Country Financial is a good company just find a different agent.
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July 2020 by Courtney
This is to follow up on John’s reply, stating that he would contact me regarding this “miscommunication”. The only time he has contacted me, is through mail with a letter stating that my home owners insurance will be cancelled if I don’t pay the additional funds now that he has upped our insurance premium. He continues to be a stand up man.
My husband and I requested a home owners insurance quote from John Buchanan in March. We were given the quote through email and it was never mentioned to us over the phone or in documentation that the quote was contingent on having an auto policy with Country Financial as well. We signed our closing documents in April based on the original quote that was emailed to by John. Fast forward to May and we are now being told that our home owner insurance will now be increased by 25% if we do not get an auto policy through them. This is classic bait and switch and John Buchanan and Country Financial are dishonest are best. Do not use them for your insurance needs. There are plenty of honest companies out there.
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July 2020 by bobby clark griswold
John saved us thousands of dollars per year on our Home, Auto and business. Professional, courteous, kind and tons of knowledge and integrity. As a business owner I appreciate someone who is honest and communicative. Please feel free to message me if you are considering using John and I would be happy to pass on any info I can to help you make a decision.
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July 2016 by Innessa Schwartz
Many members of my family and myself have worked with John at Country Financial for years. A great agent that easily gets things done, and a very respectable person.
