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February 2023 by Chloe Simmons
It was the first time I've done my taxes by myself and the worker was very helpful
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April 2022 by Kendra Mcclain
Use them every year there the best!
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March 2022 by Brett Adams
One star is not low enough. First and last time using Jackson Hewitt to file our taxes. For a working family with minimal paperwork and investments that were documented on a single column of one page I was charged $568 in fees for this service. The only reason I chose to go to a “professional” was that we recently had twins and I knew the child tax credit would apply since we did not receive them and that the twins were also eligible for the 2021 stimulus payment. I had previously completed our taxes in TurboTax but did not finalize as I wanted to make sure I had things correct. The actual refund came out several thousand dollars higher than our preparer came up with before reassuring with her manager I told her it was inaccurate. Our tax preparer spent more time on the phone and chatting with her manager online asking how to enter things than talking to me. I have very little confidence in this tax filing and will do my absolute best to make sure that nobody that I know ever falls for the “quick, convenient, cheap” business model as it is advertised. I was not aware of the cost until things were ready to file after our nearly 3 our meeting that was scheduled for 1 hour. I wanted to just get up and leave as I knew that was extremely unfair and was told well “you did have a lot of forms”. These “forms” may have had one figure to input in if any at all. I should have taken my chances and done them myself on TurboTax for less than $200. Call center staff were extremely unhelpful and I was hung up on one of the three times I called trying to get clarification on the fees and the refund amounts. It took finally calling the Wing Financial LLC franchise to actually get the “managers” direct phone number, though she did not answer or respond to my voicemail. This service was completely unprofessional, overpriced with hidden fees, and I would never recommend this to anyone. It has been an absolute nightmare of an experience. Do not waste your time here.
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March 2022 by Linda Hayes
Kara helped me at the Hillside Walmart in Broken Arrow OK. She was very helpful and courteous. She did a great job. ?
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February 2022 by Rachel Yoakum
Was a fast wonderful experirnce, she got me the maximum rebate. I Was very happy. I also had ques. not concerning my taxes and she went above and beyond to help me. She even called me back after she did some research on my ques. Also very reasonably priced. Will deffently use them again next yr. Super friendly she made the whole experience great
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February 2022 by Brian Essary
Kara Kearney helped me out with everything thank you!
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February 2022 by EmZy NoVa
Very respectful and professional!
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March 2021 by Joshwa Lewis
Always fast & efficient. Set up myjh account..this trip too. My tax assistant was nice, knowledgeable & friendly. Also thanks for the discount code I appreciate it. See you next year....?⏳
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March 2020 by Mike King
I have a pretty complicated tax return with regular and self employment, SSA and unemployment, and a brokerage statement. The tax preparer at the 21st and Memorial location is an Air Force Vet and does a great job!
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March 2020 by Diane Adams
had a very good experience. tax prep was friendly answered all my questions. This was my first time and I will going back.
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March 2020 by NIKKI JONES
Nice friendly staff. Will be back here next year
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March 2020 by Jacque Petts
It's really easy to set appointments, and it's quick.
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March 2020 by sarah petts
Great people work here and good servicea
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February 2018 by Jackie Fox
Loved the service, easy to make appt, explain services.
