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June 2023 by Seth Stewart
This not specific to this location, but Enterprise as a whole. Needed to talk to someone at this location in regards to something time sensitive and something a call center isn't able to help me with, but got forwarded to a call center. The person I spoke to refused to transfer me to the location. Due to not being able to talk with the staff at the location I needed to, I decided to not reward Enterprise with my business, now, or in the future.
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March 2023 by jlaw2000
I have never set foot into the enterprise section of Chris Nickels... It just so happens to share the entrance to the parts department in which I frequent several times during my work week... So it always pings and pops up as if i had engaged with Enterprise Rental... Maybe some day soon I will make it a point to at least step both feet inside their offices and see what's going on, say hi and who knows, maybe my next new best friend is under that ceiling...stranger things have happened.....
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February 2023 by Shiloh Kirby
Daniel was the best!I got to drop my car off with Jeep and walk right over and pick up my rental.Daniel most definitely gave me the coolest ride on the block - that actually matched my orange hair!It was so fun! I would never buy that specific sports car, so it was a fun experience for a week!Ashley checked me back in the following week and it was painless!I highly recommend this shop!Thank you so much!!!
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January 2023 by Lyss Nicole
Worst rental place ever! If I could put 0 stars I would. Stay away if you don’t want unauthorized charges to your bank account with no warning. Completely unprofessional location that won’t return your phone calls after unrightfully taking money from you.
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November 2022 by Stephanie Wallen
People that work here we're awesome. I hope if I ever need another rental I get them again. You could not ask for any better service. I wish there were more people out there that liked their job. It truly makes it better when you have kind people on the other side helping you. Thank you!
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April 2022 by Amanda Tackett
Had a rental while Jeep was in service for the umpteenth time and had a hit and run on the bumper that I didn't know about until I returned the car. I told Enterprise to let me know the charges and they did not. Instead they filed w/ my ins. I now have to deal w/ my ins co and Enterprise. The damages to the car were less than my deductible and I told Enterprise that I would pay them and not to use my ins yet they still filed a claim. Now having to deal w/ both companies is BS! I do not recommend using this Enterprise site at Chris Nickels for a rental! No communication! I had called to talk to the guy about my claim and never received a call back!
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February 2022 by Makenzie Lee
Quite expensive but had what I needed and no penalty charges when I needed extra days. Both guys that checked me in and checked me out of rental were nice and professional!
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November 2021 by Matthew Cooper
Took my reservation- have the confirmation. When arrived, guy was completely rude and stated no one could shuttle me back to the original dealership. Had headphones on, unprofessional and rude. No cars available at all and it should be clarified before people like myself are out of time and money.
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October 2021 by Andrew Boehl
Had an amazing experience at this Enterprise location, Russell was a great help in getting me into the vehicle I was needing for my trip. Rental process was a breeze and the return process couldn't have been any easier. I will recommend this location to others and will definitely return if needed! Thanks a million!
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July 2021 by Tonythemeatman32
Rental cars
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April 2021 by My Lil
This location has gone downhill, not sure if there’s a new manager but the last 2 times I’ve rented a vehicle from this location service was horrible! Unless you get one of the staff members that’s been there awhile. They knew the expectations of there previous leader, which they still uphold.
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February 2021 by Jim Morris
Decent service. Great employees at the counter. Vehicle inside smelled like skunky pot. Vehicles need to be fumigated better and customers who violate the no smoking policy need to be held accountable.
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February 2021 by Charles Young
Terrible service! Taylor (employee) was an absolutely nightmare to work with and was completely unwilling to do his job. Gave me fake number when Iasked to speak to someone above him!
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October 2020 by Beau Stewart
Would not recommend. Stood at the counter for 20 minutes, no one ever came to help. This was after calling several times throughout the day with not a single answer. I even had to ask several of the employees at Chris Nikel if they could help me track down an enterprise employee, even though they were hard at work.
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August 2020 by Quinton Hall
They couldn't get me in a car although I handed them an order confirmation. It was a waste of time and money since I was having to rely on Uber for travel. They lied saying they called and left a message earlier. That never happened. I will not attempt to rent here again. I suggest going elsewhere for your rental car needs.
