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February 2024 by Kaye Foster
Highly recommended
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February 2024 by Jessica Smith
Lady was super nice and efficient with everything. If u need a rental ..I would definitely go here for your travel needs
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January 2024 by Michael Karr
Employee, young man from Capetown, South Africa is wonderful. Very nice and seemed well versed in his job. Great employee!
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January 2024 by Kelly Vanorman
They were very helpful and had a great selection
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January 2024 by Terry M.
I had an automobile accident, & I had rental insurance, with my nsurance company & it's with Enterprise Rental. I required special needs in a Rental. I need handicap accessories, like gas & brakes hand control & a steering knobs on the steering wheel. I told them that I didn't want a van or SUV/ATV, that I needed a 2dr Sedan a large car. So When I rent to pock up the rental, what they had was a Chevy SUV 4de, & it was a small car., I wasn't able to transfer into the vehicle or out of it, without help & it was small. So after about a week or less, I called & said that I needed to get a different car, & once again I told them I needed a 2dr full Suze car, the lady on the phone seemed to be on the same page. So I go to exchange the vehicles, & this time I received a Nissan Aultima & a 4dr. So the car is a little easier to transfer into, but once again I'm unable to do my transfers myself, still needed help. So I kept it, but I xmcalked to exchange for a different more accessible vehicle. I again said I needed a 2dr full size & this time on the phone the assistant said he couldn't guarantee a 2dr. This all took place during Xmas & New Year, so I wasn't able to exchange it. So for 30 plus days of rental, I had to cancel all my Dr's app & really wasn't able to use the vehicle for much of anything, my daughter used it 1 or 2 times, to get some groceries. I also wanted to say, I just picked it up in Broken Arrow, Okla. @ the Aspen location, since I'm a handicap, all of my dealings was with a 1-800 branch that handled the things that I needed, plus on both cars the steering wheel knobs came loose. Allow me to express how important this knobs is for some of us, & when it comes loose, it can be a very dangerous situation. Luckily I'm no stranger to issues such as this. All I can say is put them on a little more tighter, & if you're only going to go so far, then at least add a wrench with the car so we can retighten when it's starting to come loose. As for those who assisted me at the Broken Arrow Aspen location, they were all great & very helpful. Some thing else that I feel will be unfair, is after the duration of the insurance coverage, then I'm responsible for the extended period, & I've had to keep it longer than I needed to, because on returning it, I wasn't able to get a friend to set aside what they were to do, so they can go with me & help me in & out of the vehicle.
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December 2023 by Felton Norris Jr
Really helpful crew at the broken arrow location being I was lied to at sulpulpa location flew into ok. From nc. After being told I could rent the car a curtain way with no issue get there first thang and nothing I was told in sulpulpa was correct so now I'm stranded in supulpa but broken arrow picked up and was very help ful so big shout out to broken arrow and the truck rental side thank you Sheddrick B.
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December 2023 by Daroll Bienemy
Tanks to David and another guy I can’t remember his name it was an easy transaction. A rock hit the window on my way to my destination. By getting the insurance. The claim was filed and I had no problem I was on my way.Go Raiders!!!!
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November 2023 by Amanda Flute
Jack is the man!!!! Listen if it wasn't for Jack I'd be in a pickle right now, I will definitely be recommending and going back to enterprise again, only bc of the one and only Jack. And if you don't know what Jack I'm talking about I'm talking about the Jack on 1185 S Aspen Ave, Broken Arrow, OK 74012!!! I'm sorry forgot his last name. But the worker Jack in that location made it happen. Thank God for that man he's the real MVP! THANKS SO MUCH Y'ALL.
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October 2023 by Mike Flower
We received excellent service from these folks. Have rented from them before and will do so again if the need arises.SUV was larger than we expected and performed very well on a two week vacation. Broken Arrow location is staffed by well trained people who give fast and efficient service.
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September 2023 by Deanna McDaris
I love this place, so generous, helpful, and honest. I cannot remember who help me, but he wore a stocking cap. I have used them several times and it is a smooth transaction. Quick and efficient. Thank you!
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September 2023 by John “Injohneer” Harris
Most of the cars I get from Enterprise are in bad shape. I had a Toyota Tacoma with towed in alignment and worn out tires on the 2nd to last car, and on the last vehicle they brought me a Mercedes Benz C300 with a warning about low coolant (and none in the reservoir) when they brought it to my pick-up location! They actually asked me to spend my time taking their car to the shop! But you know a 6 month old car with coolant issues needs more than a coolant top-off. So I still had to spend my time, but I took it back to their office and received a free upgrade to the next class of vehicle.
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September 2023 by Dali Jiang
I booked a car on August 16th, and the company told me to pick up the car at 1pm on August 17th. After I went to the shop, the staff told me that there was no car and asked me to have a car four days later. This deception is intolerable!
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August 2023 by Adrian
Easy & quick service online capabilities on changing up your duration of car rental. Clean & gassed up but price is a little steep & should have AAA membership discount available.
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July 2023 by Release Legends
I’ve been renting cars for awhile now and I have to say the manager here ian has gave me the best service I’ve experienced. He’s very professional you tell him what’s needed and he will make it happen! Thats staff makes me feel great about spending my money on a rental. Thanks Ian for your excellent service!
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July 2023 by Rod Smith
Jose really went above and beyond my expectations in renting a vehicle when my wife and I had special circumstances with timing. In fact the whole team is great.
