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November 2023 by Sarah Adkins
Worst customer service I have ever received. Do not use Bill Knight or Progressive insurance. Neither one cares about you or your vehicle. I will be bringing my vehicle back to see if they will fix the repair job they did.
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November 2023 by Fanasy Samiana
This morning my husband got into an accident on the road and his car was totaled during collision with the animal , his air bag was deployed as well on impact . The guy who was so kindly towing our car said he couldn’t take it to the location that was on hand because they weren’t taking in any cars they said , while my husband was on the phone with the driver he was talking to a young lady who was working there and he asked if he could drop the vehicle at this location and the lady literally LAUGHED WHILE WE WAS OTP , like who does that ? Customer service was freaking terrible especially for her to laugh at the situation when it’s not a laughing matter , I hope this lady gets fired for her incompetence behavior I do not recommend giving or using this facility never ever again … also if I could give this a no star I definitely would .
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November 2023 by Daniel Rizik
They did an excellent job on my truck. Kept me up to date, and Josh was very professional and gave me plenty of confidence. Love to have my truck back!
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November 2023 by Adam Zinn
Use them for a insurance claim repair. Although I had a horrible time dealing with the insurance company and the rental car company. Bill Knight collision did a excellent job repairing my F-250. They even saved my custom decals which actually impressed me and they helped me fish out something I dropped down the drainage ditch in their parking lot which I am really appreciative of.
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September 2023 by William R Hulsey
Tuesday around 10 am, I drove to Bill Knight Collision in Broken Arrow to get an estimate for my F150 that was rear ended the day before . Was told I should have the estimate by end of the day. Nope. After I checked my SPAM folder, I called late Wednesday to make sure they had the correct email address. Still no word. So I called again Thursday to ask when they might get the estimate to me. "I'll pass the message along," is the response. It's Friday now and I've asked to speak with the person in charge and to have them call me back within an hour. I guess this place doesn't really need any more business. So my suggestion is find a place that does want your business.
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September 2023 by Allen Dixon
Great professionalism, repairs and detailed updates on car status progress??
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September 2023 by john engleking
Fast & friendly!!Service: Body & Trim
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September 2023 by Jaelyn Maldangesang
The best shop to go too if you get into a collision. Josh, is the guy to go too! Definitely recommend and will definitely go back again.Services: Tires
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August 2023 by JD Keith
Took my car in for repairs, they seemed to do a great job. My repaired had some tire work that needed done but the guy wasn’t in the shop when my car was. I was told they will call me to setup the appointment and that there is nothing wrong with it. So I called a few weeks after not hearing anything. I called and nobody answers the phone or returns call. Now fast forward to today, I just gave up trying to get ahold of somebody since I was told I could drive it with no issues. Now I had to get new tires and guess what that RIM is recommended not to drive on it.
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August 2023 by Jackie Shurden
I definitely give Braden and the Bill Knight Collision team a five star and highly recommend them.Services: Painting
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August 2023 by Vicki Baker
Wonderful place. Professional and efficient. Great work.
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August 2023 by Cindy Boren
When I first went in I met a Rude young man who wanted to do work I didn't want, after I refused and explained why I didn't need one bumper replaced was because the other black bumpers would be a different color, he then said if you don't do it our way you can go somewhere else. I asked for a Manger and he agreed with me so I told them what I wanted and dropped off the suv. When I picked it up some of the work was not done .became full. I met the district manager today and this is what he said. Now they say 3300.00 to mix paint to repaint too very small areas about the size of a quarter. I feel like a fool and I will never do business with them again. Ladies becareful.
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June 2023 by Maureen Warkentine
The shop did an excellent job of restoring my car to like new after a mishap which nearly wiped out whole passenger side of my carServices: Painting
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June 2023 by Don
Bill knight collision was awesome to work with getting my truck repaired. Braden Wajda did a fantastic job keeping me updated daily on my repairs. Braden was extremely friendly and very detailed during the process. I would definitely recommend Bill Knight collision to anyone needing repairs. I’m am very grateful for Andy Hodges for helping me out and giving me a great recommendation to use Bill Knight collision.Service: Body & Trim
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June 2023 by Alberto Vasquez Sandoval
For all Ispanos, do not use this place. It is very bad when you arrive. They are very friendly, but when they leave the job, they only look the other way.