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“Even though the hours are not the best compared to other banks and compared to what the hours used to prior before COVID, the pros outweigh the cons. The great robust online banking system and the ATM makes up for the hours. I love being able to scan checks at home in the app and I love being able to use my biometric on my phone to open up the app. The only time i would need to go to this bank is to deposit cash which is not often.”
“I was greeted enthusiastically as soon as I walked in the door. They took care of all my issues painlessly and quickly Haider and Shehla were so kind and knowledgeable! I will definitely come back to this bank branch more often.”
“I’m not going to mention any names BUT. My experience was excellent. I’m always impressed with the staff. The agent was learning, she was perfect and got my business done perfect. I am proud to be a member.”
“Highly recommend Regent Bank. They have been extremely helpful and reliable for my banking needs. Working with Justin Guile has been very smooth and hassle free.”
“I had a recent experience at this specific BOK location that I felt obligated to share. I received a very large check for which I requested cash. When requesting large sums in cash it typically takes the bank a few days to gather the amount and there is a specific security/customer-safety procedure in which a couple of specialized security officers, not typically at that location, are present to walk you to your vehicle and make sure you are safe until leaving the parking lot. We scheduled the exchange for late in the day (at closing time). Everything was set up and scheduled and, of all things, I forgot to bring the check with me! Despite my error and the time of day, multiple employees (Mary Jenkins, the two security officers, and another employee at this location along with one or more processing employees off-site) volunteered to stay even later than intended to give me enough time to drive, get the check and return to the bank, cash the check, process and count the money and finally resort me to my vehicle safely. I cannot provide enough praise and gratitude for these employees and their effort to go above and beyond despite my error. Thank you so very much for all that you do every day and especially did that recent evening.”
“The BOK team of employees, the ones that I came in contact with while discussing what happened to my account (hacked) where all professional, friendly, and great customer service! Tulsa, Ok. Springdale Shopping Center.”
8:30AM - 12PM
322 S Main St, Broken Arrow
Banks
“I have banked at many different banks in my life, but 20 years ago we switched to AVB, & hopefully will never have to bank anywhere else. My parents bank at Arkansas Valley State Bank and suggested it to my wife and I, twenty some odd years ago. They are a big reason why my wife and I have been able to maintain a budget. This bank is like family. They have been there with us through Many difficult times. From getting power of attorney over my parents after my father's stroke in 2016 to helping us with loans on vehicles and just being there when we needed someone to talk to about finances. We are so blessed to be members of AVB. I cannot say enough good things about this bank. They are by far the best bank in Oklahoma..”
“Great customer service!! They called me just to make sure I wrote a check to another person. I love the ladies at the 61 and Lynn Lane branch. They are absolutely amazing.”
“Excellent experience. Only needed to secure a loan for HVAC Restoration Project. All went as planned and very helpful to my needs. Thanks again for being an excellent choice. If any future projects arrise, i will be calling on OCCU for help.”
“My family has done business with OCCU for many years. Makenzie has always been very helpful and knowledgeable. Any time we need assistance, she is always there to help with anything we need. We will continue to do business with Makenzie and OCCU for many more years to come. Highly recommend.”
9AM - 1PM
1651 N 9th St, Broken Arrow
Banks
“I came in today to get a Cash Advance as a outside customer. I had already visited 3 other banks. Kandy or Kandie greeted me today and was so kind. She helped me get the remaining money that I needed and listened to my story of having to go to multiple places to get the money I needed.I was so impressed with how great her customer service was, I am considering banking with Chase now.Thank you so much!”
“I went today to cash my checks, the lady who checked me out was so sweet! She asked me what I did for FedEx and just talk to me, I didn’t catch her name but she was wearing yellow and gold jewelry! Than one guy waved to me out! Made my day, thank you ”
“Cathy at the 71st and Garnet location in Tulsa was exceptional! Good customer service is rare, and you can truly see she cares about her customers!! Thanks Cathy!”
8:30AM - 12PM
6401 S Elm Pl, Broken Arrow
Banks
“Our family business has been banking with AVB from the very beginning over ten years ago and we don't plan on ever leaving. This is a great place because they are sophisticated enough to handle anything we need, but small enough that we can form relationships with individual employees there. I wanted to write these guys a review because of how much they helped us out during the COVID-19 crisis. While I was reading articles about other people being turned away at from the national banks, the Senior Vice President of our branch was calling me regularly with updates and walking us through how to navigate the quickly changing regulations. They went out of their way to help us access capital during the shutdowns and we are incredibly grateful to their dedication when it really counted.”
“The people at this location are absolutely amazing and so pleasant to work with. As a small business owner I highly recommend Paula and her team at the 81st and Garnett location.”
“Last month April I came into the branch at 111th and Elm. A young man helped me and I'm sure he could tell I was not in a very good mood even thought we barely spoke. He took the time to tell me my driver lic. was about to expire. I appreciate him so much for that. No telling when I would have noticed myself and that would have been so stressful.”
“I have banked with TTCU for almost 10 years now. Have never had any issues with them, and I love the broken arrow location. Any one I have ever worked with jn this location has always been so nice and helpful. One of the best banks in my opinion.”
“If you are looking for an alternative place to put your money... TTCU is the place! Friendly, smiling faces every time you walk in with great financial products.”
9AM - 1PM
439 W Stone Wood Dr, Broken Arrow
Banks
“Great customer service friendly people!! Always candy for your children or you if you need some extra energy! Coffee, place for your children to play candy machines!!”
“I needed to close our money market account after my wife passed away. Everyone from the lobby associate to the banking officer were fantastic. I could not have asked for any better support. Thank you for all that you have done,not only yesterday, but for the past twelve years.”
“Super friendly employees. I used to go in frequently here for volunteer treasurer positions, and they were always good and friendly! I wish they had a little bit more advancement in online banking/banking on an app...”
“You hear a lot of bad things about big banks, but this location is awesome! They are really nice and competent. You get the small time feel, but with the perks of being with a large bank.”
Closed
121 S Main St, Broken Arrow
Banks
“Nice friendly service. A good place to bank. I would recommend first national to anyone from first time teenagers to long time retirees. You wont be sorry that you opened an account with this bank and you'll have that account untill you no longer have a need for one. Whatever the reason.”
“I don't have much interaction with the employees as most of my business in done through the drive through after hours. I have been a member at this C.U. (back to when it was Tulsa Federal Employees C.U.) since I was 16 yrs. old and my Dad worked for the USPS. It's always been a good place to do business and I'd recommend it to family and friends.”
“This bank is "just right", small enough to feel like you know them, and make you feel welcome, plus enough locations in my current area to make the perfect place for me!!!”
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“I've been banking here at this location for years. The customer service far exceeds any bank I've ever had. Still today they went above and beyond to present solutions to my financial matters. Just simple questions. I made the mistake and went to two other banks, closer to my route of things to do, just to ask some financial questions and got the deer in headlight look, along with the why are you here look. Just a reminder why I bank at this location.”