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July 2024 by Margaret Lowder
Banked here for years. Highly recommend.
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July 2024 by Christopher Smith
I deposited my first check from a trusted source yesterday. Arvest released $200 for me to use until processing wad complete. I bought $70 dollars in groceries that night. This morning my account is negative and when I called customer service they informed me that they would be holding the check for two weeks because "this is a new account". I was not forewarned about this before depositing my check as I obviously would have simply cashed the check. Poor communication and they seem to have no way of fixing this so now I'll be behind on bills and borrow money until my next check. Worst experience I've ever had with ANY banking institution. Fix this Arvest!
Update: wasn't a good first impression. However, the branch manager did some digging and made some calls, and the check was processed. This shows their willingness to solve their mistakes in a timely fashion. I changed my review from 1 to 3 and hopefully will give a 5 star in the future.
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June 2024 by Justin Brady
Visited with concerns about a letter that said “contact us if you have questions” so I visited this branch. Was treated like a criminal by an associate here named Aaron and told any problems with my account are my fault. I’ve been banking with Arvest for 22 years, but my encounter and the complete lack of help from this branch has me looking for a better place to bank.
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May 2024 by Kayla Parker
After using arvest for years, I typically go here every month to transfer money from my chime account, into my arvest account. Today I go through the drive through, but tell me I now have to come onto the lobby, ok I guess. Get in there and she tells me they can no longer do it. An email or something out to customers would be nice about the change. On top of it the lady who helped me could barley understand me. Very inconvenient for your customers.
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January 2024 by Tommy Verseti
Pos bank won't cash their own checks
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December 2023 by Josephine Walters
The staffs here for unfriendly and unhelpful.
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November 2023 by Elye Bell
Slowest arvest in BA took 30 minutes to deposit a check, don’t go to this one.
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July 2023 by Kevin Kerr
Aaron was very helpful. Great experience.
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May 2022 by M. Jim
My experience was not good. The only person who was friendly and willing to help was the teller. I think they are racist. The first bank where I go to open an account and the attention is bad!
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January 2022 by Jason Vale
Very pleasant experience
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July 2021 by Xeed Freed
All the arvest have the sloths from zootopia working back there plz replace with machine as soon as possible thanks you goodnight
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September 2020 by Google user
All the arvest have the sloths from zootopia working back there plz replace with machine as soon as possible thanks you goodnight
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December 2019 by Micheal B.
Use chase if you can. Fees for ridiculous things they have no respect for your time. Sitting here in the lobby writing g this bad review because they said it would take 15 min to transfer money from my savings to checking.
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April 2017 by Lynden Gwartney
Kathy was amazing! Super helpful and friendly! They act like a small town bank that knows and cares about their customers!
