O'Reilly Auto Parts in Bristow is noted for having very helpful and friendly staff who go above and beyond for customers. Reviews describe employees as super helpful, great to work with, and willing to assist with problems like electrical issues and dead batteries. Specific examples include staff helping customers get situated and back on the road, recharging and reinstalling batteries at no charge, and offering chairs and comfort while customers waited for a tow. The staff is also recognized for checking vehicles carefully to get customers exactly what they need to travel safely. Even when a specific part like a universal cap is not a perfect fit, the employees are praised for being very helpful. The store offers various services including free battery testing and a free Loaner Tool program.
JAMES... You're so sweet and helpful! Tell your boss to give you a raise! Both times I came in today you were personable and great to work with. This location has a great employee in this guy!
October 2024
My car battery died on the way to a wedding. Thankfully the assistant manager Brice was able to help me get situated and on the road again. Thanks Brice!!!
September 2024
Dalton is the man. Worked hard to find what I needed and used his head instead of just the computer.
