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October 2022 by F. Cain
Rude company. Switched to them after my agent died and they passed my insurance to Loftis and Wetzel, I didn't choose them. Missed one payment after SIX years, get a letter that says I NO LONGER HAVE COVERAGE through them. Doesn't matter anyways, they used to cover wind, water, etc. Then they moved it allll down to just fire. That way Oklahomans working hard don't get covered by tornados or flooding. Sounds about right. Totally unprofessional letter. Do not recommend!!!!!!!!!!! They don't actually care about you or your family or property, they care about money. Thanks for NOTHING. You literally did nothing for the money I paid you.
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October 2022 by Liz Cochrane
Deb Altman always takes great care of us, whether it's getting the best coverage at the best price or regarding a claim. Top notch agent!!
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October 2021 by Mark Quinn
Over the past ten years, Loftis & Wetzel Insurance has handled all our insurance needs. During the last few years, we have become better acquainted with Penny, Jamie and their team and would like to say that we are very pleased with the personal touch and prompt service we have received from them.In several recent situations, I have called on them for their help regarding our policy and coverage and each time, they have responded promptly, professionally, and followed up eagerly to make certain our needs were adequately met. They truly do provide the 'customer service' we all seek from those with whom we do business.For the above reasons, and the list is even longer, I recommend Loftis & Wetzel Insurance for a review and handling of any insurance needs you might have.We are quite satisfied with our choice and look forward to continued service and a stronger working relationship with these folks. No regrets or complaints here at all.Satisfied customers for years,Mark & Judy Quinn
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October 2020 by Leslie Imboden
Every insurance agent wants to attract and retain as many policyholders as possible. To that end essentially all espouse the same standard set of lofty goals. Some deliver, some don't. In the short time I have done business with Bryan Loftis I have seen him make good on every one of those goals.More specifically, Bryan has shown himself to be "there for me", meaning that he has taken the time to satisfy my numerous questions about coverage and rates. He is always easy to reach and never leaves the impression he does not have time for me. He seems willing to do business however I feel I need to. He is just as OK with doing business in person as with remote relationship if that were my choice.At the time I contacted Bryan I needed to make provisions to insure an auto for the use of a grand daughter in college. Bryan wisely counseled going to auto/home/umbrella coverage in my situation. He found me the best combination of price and reliable carrier. And as it has happened, there was a lot more follow-through with all that than I had imagined. He just stuck with it until we had all the "I"s dotted.And I could not end this without saying that Bryan is just a genuinely nice, helpful and knowledgeable guy. I would be as happy to go fishing with him as I have been to do business with him.
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October 2020 by Ted Newlin
WE have had business and personal insurance with Loftis for over 40 years. Deb Altman is the best. She is a big part of why we stay with Loftis. WE are very satisfied with the company overall.
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October 2020 by Gerald Arrington
I've only had a few insurance claims with Loftis & Wetzel and have always had great service. Debra Altman for many years has been a great friend and agent for our family.
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October 2020 by Robert Shelton
Kimberly has taken the time to explain my home owner's policy and answer my questions. I feel like I have a better understanding of my policy. No other agent has taken the time to do this for me. Thank you Kimberly
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October 2020 by jo lucas
I've been with Loftis and Wetzel 25 + years, Debbie in the staff go above and beyond whatever it takes to help whatever you need and to make sure you're satisfied I would recommend them to anyone they are amazing.
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October 2020 by Doug Merz
We are always treated respectfully. The personal connection with everyone in the agency is a definite plus.
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October 2020 by John Robertson
Excellent service - always work to find the most affordable options for coverage.
