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January 2024 by London Huckey
Devin is the BEST he helped me fix my iPhone!!! ❤️
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December 2023 by Molly - Rose
I have the biggest crush on Devin who works at this location
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December 2023 by Maggie Mcclary
Devin was nice and helpful when fixing my phone
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December 2023 by victoria axelsson
Devin was a great help! Highly recommend him!
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December 2023 by phillipicus
They are knowledgeable and do a good job.
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November 2023 by rowenna gaines
I had my iPhone 11 fixed here and the screen wasnt even on properly and the screen came off along with the wires and now they refuse to fix it under warranty
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November 2023 by Jack Conner
I was so pleasantly surprised by the great service at the Bixby Phone Doctors service. Devin patiently helped me step-by-step to fix the problem in my iPhone. He was courteous, patient and willing to show me what to do. I wish all of your reps were that helpful. He needs to be on staff to teach some of your other techs in serving your customers. Great young man.
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September 2023 by Ariana Westendorf
super helpful! and made a lot of sense when explaining :)
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September 2023 by TEK Design
Went in expecting to be yanked around but was pleasantly surprised. Braden was very friendly and explained the whole process and was very timely with the repair. Was quoted 30 minutes - 1 hour and received the call that my phone was done within 20 - 30 minutes. Can’t recommend more and will definitely be back!
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September 2023 by Amy Spear
They were so helpful and quick getting my iPad fixed! Definitely coming back!
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August 2023 by R L
I spent about $106 to get my Iphone 11 screen replaced. Shortly after getting my phone fixed my phone started acting weird. When I use the keyboard the keys wouldn't work or it acts as if the screen is freezing. Then, 2 days later I get this warning notification to my phone. I go back to the store and ask the Technician if he's a certified tech and if they use certified IPhone parts. He said, "No".I told him that they need to post a sign stating that because now I have to turn around and spend more money getting it fixed correctly. He told me it would cost $200 at Apple. I told him I was better off doing that in the first place. Also, he said, "By law we don't have to post a sign saying we're not authorized IPhone Techs." I told him just because it isn't a law doesn't mean you shouldn't do what's ethical. This place has no integrity.If I would have known that they don't use certified IPhone parts and that their not certified IPhone Techs I wouldn't have done business with them. CONSUMERS BEWARE!!!! I'm filing a complaint with the Better Business Bureau as well.
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August 2023 by Wendi A
So far, not good. I brought my special edition Samsung in to have the screen replaced. I'm okay with the fact that they didn't have the matching special edition frame. What I'm not okay with is the quality of what I got. I paid over $320 with tax for the part and installation. I was assured it is a genuine Samsung part, but it doesn't fit my phone properly. The frame is lifting on the bottom, and I can see into my phone. I immediately made them aware before I left. Their solution was to put more adhesive, but it didn't help. I'll be returning until they fix it properly or refund me. This review will remain until I'm satisfied
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July 2023 by Aaron Kendig
My wife’s phone broke over the weekend, I went in to get a quote on what needed to be fixed. They stated the phone needed a new screen and quoted me $200 for the fix. (Sucks, but it is what it is)They told me they’d have to order the screen and it would take 4-5 days to get the part in and to get it fixed. I dropped it off for repair and they called me about 4 hours later stating the fix was much simpler than they thought (just a loose connection that caused the phones screen to not display anything) and I didn’t need a new screen after all. They charged me $40 for diagnostics and labor and had my wife’s phone fixed the same day.Excellent service and integrity when they could have charged me the $200 for the fix and a new screen.Honest work and great customer service! Thank you guys so much for the timely work and honesty!
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July 2023 by Mike West
Went in to have a new screen installed on a Samsung S20. Technician claimed that when the new screen was installed, the phone worked. However, the display totally blacked out. Technician took apart the whole phone to get it working again. Was not successful and I ended up with a broken phone. Fortunately, they did not charge for the attempted repair. Unfortunately, I had to get a new phone.
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June 2023 by J W
Ethan was awesome, repaired the problem very quickly with minimal effort . Then what is very rare in the service industry happened, I was actually not charged a dime ! Unfortunately we have become accustomed as consumers to having our heads ripped off for the sake of the all mighty dollar . It is a breath of fresh air to be treated like a customer & not a dollar sign. I say this because I have been a HVAC contractor/small business owner for 30 years and it seems to be a lost art of just being human and wanting to help. But thankfully my confidence has been restored in the service industry all by Ethan . And all he did is to just do whats right ,provide a quality .service,quickly/efficiently all while be honest. I would hire Ethan in a second. Thank You Sir . J
