-
August 2024 by Brandon Taylor
Do not go here unless you know for a fact that the next 3 to 5 years you will have zero unexpected life events come your way. Got hurt at work and was relying on Worker’s Comp. to come in. One lady was Helpful but the other lady absolutely did not care repossessed my car, and then hit my credit three times to ruin me as much as possible
-
March 2024 by Maleaha Howard
I was overly excited to finally take the next step in my journey and buy a car. My first purchase of on my own without any help. A 2018 Nissan Kicks. I felt comfortable coming to this lot.. My mom referred me because she has two cars from Nelson that has served her right. I got my car on February 22nd, today marks two weeks since I drove off the lot. On February 27th, while I’m sitting at the bank, Sensors start popping up on the dashboard. Next thing you know the car shuts off while in park. Soo ok I call the seller Stephen and he was really nice about it and advised me to bring it back and service will look at it. According to service it was a sensor that’s causing the problem, they cleared it and reassured me it was good and If I had any other problems call them. Okk soo Monday March 4th the same codes pop back up on the dash board, this time with the check engine light. So I call and take it back and inform them how disappointed I am and to please fix it. I waited around this time for about 2 hours and left because we were waiting for the part . He said it’s was a sensor that was causing the car not to get enough air flow through the engine, so he ordered a new sensor and recharged my AC. Again reassuring me the problem was fixed. I picked it up Monday the 4th it’s now Thursday and those exact same codes are popping up on the dash and the car is hesitant to pick up speed, I don’t feel safe in this car that I have worked so hard for. This just very disappointing, I got a new car so I can get to point A and B without worrying about the condition of my car. Now I don’t even feel say driving 10 miles to get my daughter from daycare because I don’t want to be stranded. I had plans to go out of town this weekend. So excited that my plans are being put on hold so I can take this car back up to Nelson for THE THIRD TIME IN TWO WEEKS. IM HURT.
-
February 2024 by Billy Robinson
Best car buying experience I have ever had
-
January 2024 by T & K
Friendly, fast, good selection of cars and I would definitely come back.
-
December 2023 by Allison Martin
My friend got. A great deal it didnt take alot of time at all and steve gave us great customer service I would recommend him for anybody to buy a car from
-
September 2023 by Saryah Cox
Steven is great should definitely go here he helped me out
-
September 2023 by izaiah walker
Steven helped me get into a car with a smooth an fast process.. overall was a good place
-
September 2023 by david markam
The people there are very nice.
-
September 2023 by Randi Kratz
Great place
-
September 2023 by Preston Wilson
Horrible communication and I had my car totaled and they lied about getting the check on time to get additional fees
-
September 2023 by Kowlic
Amazing. Got my car with them in October and they have taken amazing care of me since.
-
September 2023 by Merle
Great service and help I needed a car and I was approved.They will go above and beyond to help those in need.thank you steven for all your help
-
May 2023 by Frankie Sawyer-Itene
My husband and I have purchased three vehicles from Nelson, each experience has been great!
-
March 2023 by Trinitee Smith
Steven was amazing!!!! He helped me get into my car quickly and easily, the process was so fast, he got me into a vehicle that I love, especially for my first car!! He was so patient, and sweet and overall such a great person, best customer service I’ve had in a while! He made my first car experience amazing.
-
March 2023 by Tashenia Brewer
I have been needing a car for over a year, i contacted Callie from car country about 6-8 months ago, she was so persistent and getting me into a car, i have never had someone that was so kind and kept in touch with me just to see how i was doing, i finally was able to go to car country and callie had me in and out within a hour tops with low down payment and great customer service, when i left there i felt such a burden lifted off my shoulders and you guys gave me a chance to get my life back i will refer anyone i know to you guys thanks again
