-
December 2023 by Joey Jones
Excellent experience did some Christmas shopping, very knowledgeable and friendly staff. I’ll definitely go back !
-
November 2023 by Stephanie Guthrie
Everyone was super friendly and helpful. They are repairing my BadBoy Zero turn mower.
-
November 2023 by Bobby Jackson
Horrible customer service. They don't stand behind their products. They sell cheap parts that can't hold up to normal use.
-
July 2023 by Josef Schrader
This company never stops amazing me with their top notch service. I will never do business with any other company. I will not go into detail, but they heard my issue and went above and beyond what I expected and created a customer for life! Thank you Bixby Outdoor Power Equipment!
-
July 2023 by Jeff Ravenscroft
Terrific customer service, got my mower out 7 days before they said they would, David is very nice to work with!!
-
July 2023 by Danny C.
****Consumer beware**** Took a weed eater to Bixby Outdoor Power Equipment at 7600 E. 151st. It needed a new priming bulb so I thought why not just have them do a tuneup while it's there. It's always run great but can't hurt. They had it a month. When I got it back it ran great but I noticed a fuel leak. I thought it was the seal on the gas cap so I ordered a replacement cap, it was cheap. Well that didn't fix it. So after a closer look, I was pretty sure it was the grommet where the fuel lines go in the tank was leaking. I really felt like they should have caught that because they have to pull that out to get to the fuel filter in the tank. So I take it back to get that replaced. 3 more weeks later. I call to check on it and they tell me it needs a new carburetor and the grommet. I tell the young lady. It was not in for that. It was running perfect, it just leaked fuel. So now they are trying to sell me a carburetor that'll be over $50 when all it needed was a $5 grommet. I said I'll just pick it up. When I go to pick it up they tell me they have the carburetor off. I said put it back on and I'll pick it up. I come back and pick it up. I step outside to start it and the throttle cable is disconnected. I go back in and I said put it back just like it was when I dropped it off. This young tech comes out to get it and when he's walking off tells me I should just buy a new weed eater. He brings it back and I step out to start it and now it will just barely idle. Remember, it was running like new when I dropped it off. I talked to the owner and he defended this guy and told me to go somewhere else. Never tried to make things right. Save yourself some money and never go there to have anything serviced.
-
July 2023 by Jerry Cartwright
Worst dealership I've ever dealt with in my 20 years in the lawn business! Good luck if u want something Serviced! Lady that answers the phone is the problem the dumbest person I've ever talked to and she won't let you speak to someone else! She says oh there to busy and then says they will call u back and never does!
-
April 2023 by William Mitchell
Always enjoy going to Bixby outdoor power equipment
-
March 2023 by David Anderson
Excellent service; affordable quality. They could have sold me some very expensive parts for my ZTR, but they were honest and fixed my issue with a wrench! Great place. I highly recommend.
-
March 2023 by David A.
I had a great experience with BOPE. I've tried a lot of different places and BOPE is, by far, the best. They offer reasonable prices and excellent service. I was contacted by the mechanic prior to performing any work and approved the job before it commensed. Due to my ZTR's particular issues, it would have been easy to sell me expensive parts. But, they just turned a couple of bolts and fixed the problem. Saved me, quite literally, several thousand dollars. I highly recommend BOPE.
-
October 2022 by Tanner Mahan
Great customer service! They are all very knowledgeable and personable.
-
September 2022 by John W.
Bixby Outdoor Power Equipment is not a dealer for my brand of lawnmower, however they replaced a part with an "after market" part which is what any repair shop would do. The part failed twice within a short time. They then ordered an "original equipment" part from the factory and repaired the lawnmower at no extra cost to me. I am well satisfied.
-
September 2022 by Danny Dawson
Very happy with the deal I got on a new lawnmower and trimmer.
-
August 2022 by Karen Smith
Dave of Bixby Outdoor, has serviced my lawnmower for 5 years. He has always done an excellent job, as well as being an outstanding business man! I went in today for some assistance with my mower and I didn’t see Dave. Another gentleman named Jake greeted me as I walked in the door. He went out of his way to assist me and was very knowledgeable and courteous. Another great addition, Dave! Keep up the good work!! I’ll be back! Thank you!
-
June 2022 by Rob Tebben
Brought Husquvarna lawn mower to them. Was given an ETA of 3 weeks (in case it was a tough fix). Called a week later that is easy fix. Replaced carburetor. Total cost was $120 which is worth it to fix a good lawn mower. It is currently Spring/Early Summer so their busy time. Also provided advice to keep mower in good shape.
