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February 2024 by Debra Walton
Bad drive thru Pharmacy ? service Charles, the pharmacy manager, & the acting manager.
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February 2024 by Bertha Irene Gomez
This is the nearest pharmacy for me, the drive thru does take long, and I don't know why but if you go inside you'll get your prescription faster rather than the drive thru; that's why I changed my pharmacy to the one inside Walmart Supercenter (Reno and NW 3rd), and I only come here if I really need to.I hope they do better, because it's a needed service, they're at a great location and are nice to customers, they are just not fast enough.Like all Walgreens they have photo service, food, office supplies and gifts aisle.You can also schedule flu and Covid shots.??- Great parking space- Wheelchair accessible parking- Wheelchair accessible entrance- Wheelchair accessible restroom- Nice and friendly service??- Slow service in drive thru
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January 2024 by Angela
I was a Walgreens customer for 8 years, it was the only pharmacy I used but they have gone way down hill. Their lines are incessantly long, staff is extremely rude and unaccommodating. Wednesday, I waited over an hour past my appointment time for vaccines, that I ended up not getting because I had a parent teacher conference to get to. I have since switched to Walmart neighborhood pharmacy and they have been fantastic. They are quick and all of their staff is very customer service oriented.
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October 2023 by Mark Legako
Terrible experience. Had an appointment at 2:15pm for a flu shot. Did not get checked in until 2:40pm. The whole experience took over an hour even though I filled out all the paperwork online. Definitely do not recommend.
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September 2023 by dalia gress
Really bad costumer service and when you call to ask for refills they don’t listen and make the wrong order they don’t help
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September 2023 by Sheri Lytle
I had the best customer service from Tanya in the pharmacy department. She was kind, patient, and detailed with her instructions. She went above and beyond to help me out with me and my mother-in-law out with her prescriptions. I was beyond impressed with the service from everyone at this location in the pharmacy department.
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May 2023 by kryme committed
Pharmacy is absolutely horrible. They tell you that your prescription is ready for pickup when it's not.
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April 2023 by Stacey Generette
Had a severe sinus infection and got my prescription sent to this Walgreens on Rockwell and Hefner. Went to get my meds at 10pm when I got off work and the Pharmacy was closed (website says open 24hrs). I was told by the cashier they would open at 7am the next day. I showed up at 745 and the Pharmacy shutters were still down. Morning cashier went to the back to get them and I had to wait until 8am before they opened the shutters. I asked about their times and was very rudely told that there is a sign in the drive with the hours of operation so I said I came through the front door and there is no sign. He continued to give me attitude so I gave it right back. He then proceeded to give me HALF of my medication and then said IF I NEEDED THE OTHER HALF I NEEDED TO DRIVE TO EDMOND! I was livid at this point. Needless to say I WILL NEVER recommend this Walgreens to not even an animal as they treat you the patient worse than. I also felt racially attacked but after reading some of the other reviews it's not just racism they are just plain RUDE, NO COMPASSION AND NO PROFESSIONALISM!
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February 2023 by Stephanie Benson
They gave my son's antibiotic prescription to someone else and then treated him like it was his fault and that he had something to do with it even though it was their negligence. Completely incompetent I do not recommend this location.
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January 2023 by samuel munoz
these guys should be fired they never have anything ready and always say they dont have nothing!! awful service def changing to walmart or cvs
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December 2022 by Amanda Anderson
Pharmacy tells me that prescriptions will be ready in 10 minutes and yet over 30 minutes later I'm still sitting waiting and they're shutting down for lunch? Didn't even say anything knowing I was sitting there....
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November 2022 by Steve M.
I checked to see when my prescription would be ready. I came 2 hours after time they said. The prescription still isn't ready. Terrible service
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October 2022 by Yura G-k
The manager told me that never got package at his store with my online order. Customer service told me that package was delivered and need asked them. Where is truth ?!
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September 2022 by John Grant
Though the young woman who rang me up was very kind and sweet, I’d have to say this is the worst Walgreens I’ve ever been to. The area around it has many blocks that look like trash dumps. The parking lot is filthy, no… worse than filthy. It looks like a bio-hazard.
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September 2022 by Jon Simmons
I left my phone in a customer car and a nice lady named ulisa called my phone and someone answered right as my wife was pulling up to pick my medicine up and so my wife called my phone and was able to receive my phone. Thank you much ulisa.... I hope i spelled it right... Thank you