Tinker Federal Credit Union offers a friendly and welcoming environment with excellent customer service. Customers frequently mention the helpfulness and professionalism of staff members like Johnathan and Andela, who go above and beyond to assist with account questions, app setup, and banking needs. The staff is described as kind, patient, and knowledgeable, often staying late or making extra efforts to ensure customer satisfaction. Visitors enjoy a positive atmosphere, with some lighthearted moments, such as humorous interactions involving chocolates that sparked laughter. Overall, TFCU is highly recommended for its caring staff, helpful service, and convenient banking options that save customers trips to the branch. The branch's friendly environment and staff dedication create a trustworthy and enjoyable banking experience.
The personnel at Tinker Federal Credit Union are always very helpful & pleasant.
April 2023
5 minutes of recorded spiel and pressing button to get to a live person and the central call center. I needed to speak to someone at a specific branch. Nope, no can do. The young man was very nice but the system is not set up to help the individual customer's needs.
March 2023
Johnathan gave superb service today. He answered all of my questions while being gracious and professional. Congrats, TFCU, for hiring such an outstanding individual.
