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April 2023 by fernando true
I had a terrible experience with this company. I reserved a truck for moving out of state but, a couple days before I found a way better offer from another company. I cancel the reservation within a day of anticipation However, I was shocked to find out that they had charged me extra fees for not picking up the truck. When I asked about the charges, they gave me a vague explanation and couldn't provide any clear reasons for the additional costs. It's unacceptable to charge customers without a clear explanation or warning beforehand. I will never use this company again and will make sure to tell everyone I know about my terrible experience.
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July 2022 by David Cantalupo
Worst truck rental experience ever! Not this places fault. This was just where I returned the unsafe jalopy of a truck to.
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April 2022 by Kristina V
When I walked in, the employee was on a personal call. She did not greet me or even acknowledge my presence. When she got off the phone, she asked for my name and payment card. As I was getting it out (it took me less than 10 seconds), she quickly walked out of the store and had about a 10 minute conversation with somebody. It seemed like she knew them, so maybe a friend? I was not the only customer waiting. I ended up leaving the store and proceeded to rent from U-Haul instead. I've never had a bad experience with U-Haul.
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March 2022 by tiffany tyler
We got here to pick up a budget truck and they left us in the parking lot for almost an hour then card machine wouldn’t take our bank card. Bank says it doesn’t even look like it was run. Will never give this place business again. Inadequate supply of cars too.
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June 2021 by Kat Everly
Super friendly and great rates!!
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May 2021 by Cynthia Schmitt
They follow the rules. Safe and employee is very kind and thoughtful while being direct.
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March 2021 by Austin Kelley
Great price. Good quick service. Couldn't catch any one on the phone but when i got there i got in and out super quick and had no issues.
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February 2021 by Eduardo Saucedo
I had to come getthe attendant from behind the store to get him to attend. Although the guy was friendly, he did not have much experience with the truck rentals mainly with the Avid car rentals. Idk if there is usually another guy there with him but everything took way longer than expexted and even then the truck was needing an engine check/oil change so I made sure we got something else. We ended up getting something nicer. However none of the vehicles were exactly clean. I'll probably be sticking with Uhaul from now on.
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March 2020 by Kat Anderson
Do not rent a truck here, or anything from here. The lady on the phone was extremely rude and unhelpful. She hung up on me. Refused to answer when I called back. Even told me to go to uhaul! Screw budget. Screw the woman in the phone. DO NOT GO HERE
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January 2020 by Bree Brantwein
Maria was amazing. Only one I will deal with from this point at budget. She’s great.
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June 2019 by Jenn Fraley
The worst experience, Maria was very rude, disrespectful, i was literally in tears, ontop of that, i had made a reservation for a truck and after 2 days of no trucks that were promised, i finally went with UHAUL!! (WHO ARE VERY RELIABLE) .. DO NOT EVEN ATTEMPT TO GET A BUDGET TRUCK PLEASE SAVE YOURSELF THE STRESS, INCONVENIENCE, TIME, AND UNRELIABILITY
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September 2018 by Barrett Daniels
Beyond impressed with the customer service Maria gave. After quite the eventful morning she made sure I had a truck, as well as everything I needed, to get me home to Texas!
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December 2017 by Ms. B
Quick service, easy delivery
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November 2017 by Pidgeon Ashmore
Good prices and clean trucks
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August 2017 by Tony Huntington
No complaits from me. Nice people. Good location. Big parking lot.