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October 2023 by Bug
Usually a good experience. Employees are helpful and knowledgeable about their products. Would have given a better rating but the assistant manager helped me this last time and is quite the jerk. Also seemed as if it was too much trouble for him to answer questions about what I was looking for.
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October 2023 by Ana Barrios
Lady at the register was in a bad mood and then my daughter had 2 little kitchen supplies in her hand and when i saw she had a teddy and left the supplies somewhere and then an older guy brought it to the lady at the register and made the statement she had put it in her mouth and seemed mad about it first of all i did not see my daughter put that in her mouth and 2nd of all she is 2 im pretty sure many people misplace stuff in stores. If people are grumpy about there jobs should stay at home.
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September 2023 by Ryan Brown
Great experience, had exactly what I needed and the customer service was above and beyond.
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August 2023 by J. Escobar
Staff there were very helpful. A gentleman took the time to help me search for a single small nut for my bicycle cell phone mount. It's the hardware store I go to whenever I need something for a project.
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August 2023 by Reginà Schatz
Mom's in a nursing home. She needed a fly water so I got her one that Is electronic it was the last when they had? They were very nice about it. She's in a nursing home and it works great for her. It looks like a tennis racket.
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August 2023 by Jacob Clark
I came in to purchase a few items. I needed help finding a sensor to tell me my front door was open. One of the employees helped me find it and figure out if it will work for me. He showed me where a few more supplies I needed were.
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July 2023 by Keith English
Bought a brand new Ego trimmer and the battery didn’t work. Called Ace Hardware and they said call Ego. Called Ego and they said Ace Hardware has a 30 day return policy. Called Ace back and Dan the manager said he will not take it back. Won’t be back and I wouldn’t expect any customer service from Ace Hardware.
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June 2023 by Robert Byrd
Good ol hometown hardware store, that will allow you to use multiple coopuns ???
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May 2023 by Cynthia Matthews
Three weeks ago I ordered a spare car key for my new car. 99.99 dollars they told me a week. When I went in to get it their computer showed it was there but they couldn't find it. Was told they would find it and call me back. A week later I called and they still had not found it. It's been 3 weeks and no one has called me back. So I am not thinking good thoughts about them at this time.
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April 2023 by Chris Seals
You can find practically everything you need here, with a welcoming and warm atmosphere and extremely helpful staff. Definitely worth stopping by!
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April 2023 by Dawn Kluesner
The people who work here are so friendly! They are also the most helpful of the hardware stores around here because they actually know what they are talking about. Easy access in & out plus plenty of parking. And it is always very clean.
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April 2023 by John Lambert
They were the only store in the okc area that had the chainsaw blade I needed. They only had one so they put my name on it and kept it in the office until I picked it up. The employees were impowered and helpful (friendly, too)!
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April 2023 by Que Ball
Prices a little high but overall great place
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April 2023 by Alphia Hardin
Such courtesy! We are always grateful to the folks at the NW 23rd Street and Rockwell location, who could not be more helpful. We have been their customers since 1974.
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January 2023 by Betty Thomas
I wish I could give this store 10 stars! Dan, the store manager, went above and beyond to make a Christmas gift for my grandson happen. My grandson has just undergone two brain surgeries, and I wanted to get him something for Christmas that he had been talking about for some time. Dan got it all taken care of for me, and I am most grateful. Ace Hardware Bethany has always been a great store and once again they get straight A's from me.
