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August 2022 by Jd P.
Out of town visitor, who has no problems buying, working, any paying for my own purchases - I felt like I was being watched the ENTIRE time I was in this store. The uncouth employees made me complete uncomfortable in this store. And I watched the front security person specifically ask to see the elderly black man's receipt, but not any of the other 5 or 6 elderly white people. Also only having such a small one person at a time exit is a safety hazard in an emergency. I have the in store rating a 3; I got the products I came for, but by time I reached the parking lot I felt the need to update that to a 1 star.
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January 2022 by Eric G.
One of the worst Walmarts in the state. It's nearly always packed, so it is apparently very profitable, which means corporate has no interest in improving it. The shopping experience is miserable. The aisles are packed with employee shoppers, so you have to weave your cart all over the place. Those employee shoppers don't care about the regular shoppers, so they don't care if they're in your way or not. They even have a robot that blasts down the aisles, believe it or not. The store is quite badly stocked, and they are often completely out of basic staples. The last time I went they were out of Doritos and Lays potato chips, and another time they were completely out of chicken. Chicken! It is just ten miles from a Walmart distribution center, too, so the empty shelves seem to be the result of mismanagement. Many items are not stocked at the Bartlesville Walmart at all. For example, Walmart's deli Buffalo wings are really good, but if you want them you'll need to go to a different Walmart. Good luck finding an employee to help you if you need it. One time I rang a buzzer for an employee to open a closed case, and I waited ten minutes for them. No one staffs the jewelry section, so you have to buzz and wait there. The check out lanes are long and slow, so you'll probably have to do self checkout. Beware of the pharmacy--yesterday I was in it for half an hour, while a single employee was run ragged trying to serve everyone. I do like the deli employees, who are friendly. And the checkers are usually pleasant, once you finally get to them. The environment is not pleasant, but it is basically sanitary. I often drive to the Walmart in Coffeyville or Glenpool, just because those Walmarts are clean, well-stocked, and pleasant. If you want more proof of what I've said, just get on Facebook and search for Bartlesville Walmart--most people can't stand it. Come on, Walmart executives--make some changes!
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December 2021 by LO HA WA Konta
Other than workers slacking this could be a good service..
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September 2021 by Trash Juice
Other than workers slacking this could be a good service..
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September 2021 by Bodlye Woodall
100% Good repair
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July 2021 by Libby P.
Pick up was over 2 hours late from my time slot. Also they didn't have close to half of the items I ordered.
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May 2021 by Juanita G.
Very disappointed in the way this Walmart treats people so rude and very hateful if you deliver grocers for door dash they don't want to help you they are that rude And no dress code Really bad Walmart
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February 2021 by The Guy
Other than workers slacking this could be a good service..
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June 2020 by Cliff E.
OK I understand they close early due to this "pandemic" but when I was a kid they closed early they were not 24 hours. When they did close they politely announced over the loudspeaker that the store will be closing in 15 minutes down to when they actually did close. Fast forward to 2020 they're acting like it's last call at a dive bar and they're pretty much screaming and yelling at people to get out of the store because they're closing no politeness at all and the reason why I'm going to be done with Walmart in general.
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June 2019 by Jerry K.
Excellent store. Highest volume store in state of Oklahoma. I know issues have to occur sometimes as no one is perfect and this store has hundreds of employees and thousands of sales transactions daily. I am truly amazed that the store is kept in stock. Yes, they are out of an item from time to time but considering the volume of business, it is tremendous to keep the counters full. Aldi has this store beat on Produce prices but other than that category, Walmart is the lowest at price anywhere.
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March 2019 by Holly W.
This is solely based on my grocery pick up experience. First of all, I ordered a small thing of blueberries and they said they were out of stock. I went into the store before I did my pick up to get some things I forgot to add to the list and lo and behold there were several small containers of blueberries but they were organic, not regular kind. How come they will gladly substitute something cheaper but they can't eat the cost when their site says they have it and they don't, but they have some for a little bit extra? They should've been substituted. I got a few other things including baby wipes because they had substituted my unscented wipes with scented ones and some gerber meals for my daughter. When I went to pick up my groceries I told the girl I didn't want the baby wipes or the Gerber meals they had substituted. I come home and put everything away and then I had some stuff to do, but later I noticed I was missing several items. Turns out the girl still gave me the scented baby wipes that I didn't want and grabbed the bag of wipes and other stuff that I had went in and got. I get it that stuff happens and she probably got mixed up but the kicker is THEY DIDNT CALL ME. They were totally just gonna let me kiss that $15-$20 worth of stuff down the drain. I thought I was crazy but when I checked the receipt and double checked the inside of my truck I knew that's what had happened. Maybe start contacting your customers when you make a mistake instead of waiting on them to contact you. Oh and do better at substituting items.
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March 2018 by Tiffany W.
Clean store with a lot of produce. My issue with it is that for a super Walmart they only had two registers open. I had to wait in a twenty minute line because they were so backed up. For having a grocery section you would think they would have more registers open.
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December 2017 by Amanda C.
Tell your cashier Vanessa she needs to be a little more chipper to the customers. She sucks
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December 2016 by Brooklyn C.
There was a very rude over weight women trying to start fights with multiple people. The staff took the complaint but I am not sure it was handled. She started a argument in the bathroom and then she was complaining I was in her way! There were people in front of me. I got called several rude names. They should have thrown her out!