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February 2024 by Brandon Price
US cellular's absolute trash they reiki and talk about low rates blah blah blah not one time has my bill been right in the past 13 months every time I call the 1-800 number I get a different answer than the bartlesville store answer from the associates in here and then when they get mixed communication and get things mixed up on my bill to where I'm paying upwards of $300 extra some months because of false and misinformation from the call center and or the store I get told I'm beat I end up paying $500 $600 to re-clear my balance only to have the same problem the start of this next year I'm so done with these guys I'm paying out my phones right now I'm going to Walmart prepaid services so disappointed none of their credits they promised for these things have come through you know they don't stand true to their word absolute hate these guys worse than Verizon
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August 2023 by Sawsgaming
Well I usually bring THEM snow cones.. but I guess all the people up there are pretty cool.
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June 2023 by Deboorah Casey
So far we've gotten the best experience. And solved any problems. Asap. They are the best !!!! And we've been with other providers but so far we love our service and new phones.
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April 2023 by Hali Schaper
The worst place in bartlesville. I have 3 samsung 22s I never have service. I was supposed to be getting the best plan with the fastest data. Not happy now all I have is phones that only work half the time for a very high price.
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April 2023 by Daniel Cox
Had a great time purchasing another phone from us cellular today, Charlie gave us 5 star service!
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September 2022 by Rebecca Brown
Charlie is such a wealth of information! He goes above and beyond to understand me and what I want and has an answer for all my questions!!? I will be back in 2weeks to get my new purple Galaxy flip4 phone!! Can't wait!!
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September 2022 by Chuck b
Went in to get a new phone since the one I have will no longer be supported. Put my name on the sign up sheet, wait and hour then be told they don't have the new phone I wanted. Try again tomorrow. So I guess I'm just supposed to keep coming back and wait an hour just to see if the phone is in. What terrible customer service.
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March 2022 by Jessica Rodriguez
I recently went to upgrade phones and was very pleased with the service I received. Bravo was kind, friendly, personable and knowledgeable. He was quick yet efficient. I will definitely be returning and asking to work with Bravo again!
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March 2022 by Walt Prry
I just went in to use the Wi-Fi so I can upgrade my notepad
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January 2022 by Ryan's Services
Everyone was nice and friendly.
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November 2021 by Cool Crush
I was having a problem with my phones speaker and mic not working as well as it wasn't dependable at receiving messages and texts and what not. The sales associate was able to fix the problem so normally I would rate that at a 5 but there were 3 sales associates in the store. All were busy, not slacking but doing their job setting up new phones for customers. At least 6 other customers were waiting for almost 20 minutes before being helped. That doesn't count the many that showed up signed in and then left after 10-15 minutes of waiting. It wasn't that the staff wasn't doing their jobs but instead the store is way under staffed like many other places. I'm sure other times they may be just waiting for customers to come in. I don't know but this wasn't the first or second time we've waited longer than 20 minutes to be helped at this store. Many folks just came in to buy a phone case or something and ended up putting the item back and leaving because there was no one to help at the register. So I'll be generous and give 3 stars until corporate can figure out how to manage the positions better to produce a more effective flow of customer traffic.
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September 2021 by Jay “James” Elmore
Charlie Campbell is a great rep go see him
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July 2021 by Hayley Davis
I haven't even had my phone back on for 2 weeks and my data doesn't want to work anymore. I literally had to wait almost 10 minutes just for the google page to come up!! "Unlimited" though lol what a joke.
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July 2021 by Paula Moore
Do not go to store 2334 SE Washington Blvd!! Austin Journagan doesn't know what he is doing! Neither does the other employees. My phone wouldn't even turn on and all he said was the only thing I can do is sell you another phone. I asked about my contacts and photos and he said there was nothing they could do. I left the store and a friend of mine transferred all my contacts and photos without turning old phone on. This same friend fixed my old phone. So I went back to Austin to return and he said I couldn't because the phone wasn't defective. I told him I was going to turn him into corporate and he said there's nothing they can do to me! When I originally purchased my old phone at this store Nick helped me and he transferred all my contacts and photos and let me keeybold phone number from another carrier! Obviously you just have to be a warm body to work at this store. You don't have to know anything. Bad business!
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July 2021 by Suzanne Pendley
Saundra Paulson has been my go to person for sales and help with myGalexy phone. She is so helpful that I plan to purchase some new items and will wait for her to be available to help me. She explains in terms I can understand and is very patient. She is the best. Thank you Saundra for all you do.