-
October 2023 by James G
Michalla has no humility and doesn't have any business being a banker.
-
September 2023 by Angela McClintock
Terra Bayless was so helpful when I called about a loan application. She went the extra mile by taking my phone number and calling me when it was approved. The process seemed effortless, and I’ve never had a loan application and experience go so smoothly. Thank you!!!
-
September 2023 by Jaz ty
Not easy to make payments online and they want to charge a 20$ fee per payments if you make it over the phone. I will never use truity again I have never had this hard of a time making a loan payments.
-
September 2023 by Becca Smith
I love this credit union. They have free coffee and popsicles in the summer. 100 dollars if you open checking.
-
July 2023 by Daniel Spurlock
Very unhappy with treatment and huge additional charge to my account despite fact that I have never been late with payment
-
May 2023 by Javier Pollock
I have over 33 years of great professional service from friendly staff. The loan department is great to work with and the hours of all locations are very accommodating to our needs.
-
April 2023 by Jessica Basham
I had to call about getting an affidavit to get my dads name as an and/or on my car title. Liko was the one who answered and she was so nice and helpful! I wouldn’t have wanted to talk with anyone else. She was awesome!
-
April 2023 by Rich Rutledge
It's disappointing to drive by the Washington Branch and see lawn sprinklers going two days in a row when we are supposed to be conserving water
-
March 2023 by William Jones
Great atmosphere, great customer services, with relatable people.
-
March 2023 by Trevis Burrell
Call truity to fix a problem and Mr fisher was very helpful and a nice person give that man a raise! Team Fisher
-
January 2023 by Tyson Teammate
Excellent customer service, helpful staff, and great rates. Provides good security for online banking, mobile app, and card transactions. Would recommend Truity CU to others who qualify to join. Tyson Foods employees qualify. To set up a savings account snd join cost $25 (refundable at account close).
-
December 2022 by James Otten
The only thing which would make Truity a better place would be to offer better rates on mortgage loans. They are so risk adverse they don't offer any first time home buyers programs, or even loans for this area of the market. Other than this Truity has good rates, and offers all of the services major U.S. banks offer.
-
December 2022 by Nannette Morrison
One of the worst I have ever dealt with. After we had a loan closed out with them over 5 yrs ago, they never closed out the account and kept it open and on their books.For what reason I do not know. But avoid them like the plague.
-
October 2022 by Kydel Billy
Stay away from Truity. They're not good. Horrible people. They charged me $7000 because State Farm made a mistake. Then proceeded to refuse to take off the $7000 until they finally cut it down. Now they're trying to charge me $1500 a month. I've always heard bad things about Truity but didn't think it would be that bad. They are.
-
June 2022 by Gerald Sanders
AVOID THIS CREDIT UNION BY ALL COST. They do not care about the customer. From time to time life tends to get the best of a person. No matter who you are. Especially after covid. In my circumstances it was time. This is the worst year I have ever had in my life because of dealing with these people. They are literally ruthless. I usually go through my credit union so this is the first time I stepped out on good faith, due to interest differences and the time strain of having my first child. But Now I regret it and wish i would have stuck with my financial institution and payed just a hair of higher interest rates. I will not recommend to anyone and I will warn others of this institution. Companies like this are why we the people do not trust the banks. I should have done my research on this place beforehand.
