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February 2024 by Chante Tuttle
Great customer service
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February 2024 by Angela Page-Easley
Order stuff for a backsplash and the guy forgot to put everything in so we had to cancel, refund and redo everything. Thank You Jordan for all your help in making sure everything is correct.
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February 2024 by OkieDB1
I believe in Lowe’s and at times they perform well.However at the Bartlesville Lowe’s the lawn and garden department does not adhere to opening the garden center as stated on their signs. Very frustrating and the management has been informed with no action. A competition store needs to move in. Lowes does as they wish and very non customer supportive as they have a monopoly in Bartlesville. If they just did what was company policy and opened up the lawn and garden center as stated. Would not report but it continues to happen without any correction.
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February 2024 by Clint Bates
Friendly knowledgeable staff! Clean facility.
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February 2024 by Tina Bailey
The man who helped me with ordering my storm door inside the Bartlesville location was GREAT!! He showed superb customer service and knowledge of what he was doing ? Experiences likes this makes me want to use Lowes for all my projects and home DYI . I think his name was Scott. Also the guy who installing the door Wendel has been great to work with as well.
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February 2024 by Ambrose Stevenson
Great customer service and product knowledge from all employees
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February 2024 by Chelsea Powell
Always find what i need!!!
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January 2024 by Jeanne Shepherd
Do Not Like Self Check Out ?
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January 2024 by Tim Jack (Uncle Simba)
Excellent service
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January 2024 by Nancy Martin
Love it, it's similar to a Walmart. You can get a little bit of everything.
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January 2024 by Clayton Black
Poor stock. Poor parking.
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January 2024 by Jill Myers
0730 in the store to buy a dishwasher. Found what we wanted, looked around for an associate, several just walked past us, not a good morning, can I help you, nothing. Went to the register & pressed the 'assistance needed' button. SEVERAL minutes passed with the announcement requesting assistance before a lady who admittedly knew little about the appliances showed up. She checked to see if said dishwasher was in stock before calling for a specific employee... who never showed up. Finally, a nice gentleman who had previously worked in appliances came over & completed the sale, explained delivery, installation, warranty, etc. I wish we'd have gotten their names as they were the only two attentive, customer centric employees working this morning.
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January 2024 by Tammy Hannan
Was looking for a piece to fix my water leak in my RV. had no clue what and where to look, but with the assistance of the employees we found a piece that will work. Thank you Lowes.
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January 2024 by Rick Anthony
I would have put no stars if allowed! We paid cash on Jan. 3rd for a new refrigerator and new washer over $2100.00. Delivery of the refrigerator was great set up as we had paid for and all went great on the Jan. 10th as scheduled. The washer was to be delivered and set up on the 16th of January, but due to extreme cold they called and cancelled the delivery which was understandable and I was told they'd call and reschedule and I said fine. Well today Jan. 18th, with no call telling me they were coming today, show up and drop my new washer off in my kitchen!! We paid for delivery and set up and got it dropped off in the kitchen. Luckily for him, our grandson was there to let him in otherwise he goes there for nothing!! I called to complain to the manager and acted like it wasn't that big of a deal but did offer my money back. I'm a 66 year old and paid to have this done because I can't do it!! I have bought from Lowe's for years but as of today that is no more!! Thank you Lowe's...for nothing today,!!!
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December 2023 by Nancy Moss
Love this store! We bought a counter stove top. Fantastic price!!!
