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February 2024 by Kathy Johnstone
James checked me in and changed the oil on my car. He was pleasant, helpful, and did a good job.
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February 2024 by Gretchen Wendtland
Five star service for handling a warranty issue for work done at an out of state Firestone location. I appreciate the “no hassle” approach and friendliness at the front counter.
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February 2024 by raul juarez
I can always count on them to get excellent service. The staff is always courteous. Never had a bad experience with them.
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February 2024 by Thomas Leathers
Made my appointment on the app, they were ready, and very quick.
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January 2024 by Brad Heckey
Took car for alignment only to be notified hours later their machine was broke.
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January 2024 by wayne tram
Quick and very courteous I had my vehicles oil change and an entire Lube I was only there approximately 15 minutes done and gone these guys are fast I think you'll find it a good place to be
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January 2024 by Rusty Shackelford
They didn't add transmission fluid when they did my rear u joint because it had drained out when the drive shaft was no longer sealed. I suspect for some reason they performed an unnecessary pressure test on my coolant system that cause one of my hoses to burst that I discovered on the way home due to the heavy steam coming from my engine. All this for $400 and I still need the front u joints done so I don't break this second u joint the good 'ol boys in Bville have slapped on my truck in the past two years... can't say I will be going here again.
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October 2023 by Southern Belle
Always do a very good job
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October 2023 by Robert T
Very slow and messed lug nuts.
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September 2023 by Natashia Workman
I had needed my battery charge When I took my car in for an oil change. On my way there, I had called them and asked them if they could charge my battery and check it to see if it's goadd or not. They had told me that they could but they would have to charge me.. When I told my husband that he automatically got upset because it's free And they were trying to charge me For it.. So women, please be careful. And make sure places like this aint going to charge you for something that they shouldn't be.
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September 2023 by Kasandra Kendrex
Hi my name is Kasandra on Aug 8 2023 I went to Firestone to get a bail baring fixed on my car I was headed to Tulsa that day for my sons birthday. I called to see if the part could be ordered and my car could be fixed mind you I’m headed to Tulsa check in is at 4 pm they told me it would take 2 hours and 30 minutes to fix fine with me. ( before going to Firestone I got my oilChanged at home and was told that who ever did the work on my car last put the wrong part on and it was hanging out WowI asked Firestone because I recall getting the work done at there, I was told they could see I had the work done but they could not see what side. (WELL I FOUND MY RECEIPT) anyway mean while while fixing the car another part was broke the arm or what ever ??♀️ because the ball barring or joint was lodged in there for so long but this is a professional business with tools for these situations to be honest the guys were nice far as customer service but my babies weekend was ruined my car stayed there we sat out in the heat with our luggage (store closed) waiting for a ride I had my 3 kids plus 2 extra kids. I really want feed back here I’m a honest person and I feel this was just wrong and I still haven’t heard a word from Firestone crazy I I no all the work that has been done on my vehicle and your vehicle is in them computers smh oh and did I mention they out the wrong part in again and had to get the right one and said we caught it this time ??? shame. And last but not least a aluminum part was put on and was no oiled or lubed after I haft to take my car to have that done. Thanks Firestone but no thanks NEVER AGAIN
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July 2023 by Lucas Evans
Very slow. They fixed the issue we were having supposedly, but a new issue popped up as soon as we left, but they claim it couldn't have possibly been caused by them. Ok.
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July 2023 by Lindy Heyer
Very friendly and helpful. Trustworthy and honest.
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March 2023 by Haley Lynn
Pretty horrible place, went for an oil change and they didn’t change anything and left the oil empty as well don’t recommend
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March 2023 by Nicole Stoltenberg
Spent over 1,700 and still have not fixed the problem. Gave us a run around. Told us it this and this . Then told us they didn't check the first time for the root of the problem, then told us they were short staffed. Came back 3 times and then told us they couldn't fix said problem that we have to go to a dodge dealership.
