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February 2024 by Fuad Askarzada
I really loved the car renting experience here. Jared at this Bartlesville branch was very helpful and professional.
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November 2023 by Acorn Leasing
Jared at the Bartlesville branch was so helpful. Answered all my insane, off the wall questions. He was there to guide me through the whole process from start to finish. You don't get that much with big companies these days. Thank you so much Jared. You have made my experience as stress-free as possible. Jared is the reason I will be recommending Enterprise to my family when they fly in from out of town during the upcoming holidays. Thank you again Jared, I'm sorry if I was "that customer" hahaha-Shannon Russ
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November 2023 by Angela Martin
The staff was very Fast. Friendly and very professional.. Great doing business with them.
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September 2023 by Teodor Milovanovic
Worst experience ever. I made a reservation and got a confirmation number for it, and received a call a day after, only an hour before I was supposed to pick up a car, telling me there isn’t any car for me. Now I asked why they confirm a reservation, and their employee was very rude and impolite. On my question why he didn’t give me a call earlier if he new, he said “I was bussy”???Is this how you treat your customers?? They don’t respect reservations at all. I went there to see what is happening and to get another car, because there were lot of cars in front. They didn’t honor another person’s reservation too, but they offered to her another car, different size and type. I asked why I wasn’t offered, when he started yelling and screaming to me and my father. I was sure he didn’t want to provide me a car because I was European, which is a total discrimination. I used Enterprise services for many years, but after this, NEVER! I even called Customer Service to tell them a problem, where they told me someone will contact me, and nobody never did. Not to mention I missed my baby’s doctor appointment. Worst store, worst workers, worst service. You better start respecting your customers, because you will be loosing them due to very bad service of your employees. You should work on fixing a problem YOU as company and your workers made, not just pushing people away. I hope that if situation doesn’t change, mainly if you don’t fire terible employees that don’t provide services at all, this store closes.
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August 2023 by kaylie lakey
Jared made my drop off amazing and quick/easy! He double checked for all my belongings and had great customer service.
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August 2023 by tadd huey
Great, Customer Service. Great car. I really a good team.
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July 2023 by Ad Su
Anytime you need to get ahold of anyone at this branch, it is absolutely impossible to get them on the phone. I use them only because that’s who my insurance uses. The service is good, when you actually get someone. I would not recommend this branch though.
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July 2023 by Dustin Marion
Use them alot always a good experience usually.
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May 2023 by Scott McNeill
Rented a van. Easy online reservation. Van was excellent.
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May 2023 by Achot Akopyan
Here the team has picked up excellent and it's nice to work
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January 2023 by Mike Vincent
My wife had an accident this morning, 1/19/23 we called Enterprise for a vehicle and NOTHING until Tuesday of next week 1/24/23 five day wait for a vehicle what a JOKE I would have given a negative star if Google would let me.Please don't post for me to call you that will NEVER happen again.
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December 2022 by john smith
week long wait for a replacement vehicle. as well wouldn't have a secondary location delivery a vehicle sooner for pick up. an refused to have one delivered to me personally
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November 2022 by cristy morillo
not even a single star this place is a joke no wonder why, they got lowest reviews ?
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May 2022 by Right On The Money
They don't honor confirmed reservations.Before writing this review I contacted Enterprise Corp Customer Care twice and they ignored me. I called the location Monday and they would put me on a waiting list and maybe Thursday I could rent a car after having a confirmed reservation and my gold status Enterprise Plus.
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March 2022 by BrianTHESQUATCH Doser
Made a reservation just to be told I couldn't pick up the vehicle the day of my reservation
