-
March 2024 by Ron Ramsey
On 3/21 we went to the CVS in Bartlesville Oklahoma and we had our prescription transferred to CVS hoping for better experience in the window. Tenant took our phone and walked off with it and had it for well over five minutes or so left us not knowing what they were doing with our phone just to return and shut the window and takeoff for another 4 to 5 minutes all while they’re laughing and joking and carrying on while we waited and there’s a line of cars behind me not once did they ask if we had any questions for the pharmacist about the medication it’s was a really bad experience. It took way longer than it should have.
-
November 2023 by Bobby Neighbors
Spent 10 minutes trying to get a human on the phone. Called Walgreens and got someone immediately. Guess who’s getting my money?
-
October 2023 by Jim French
CVS was very helpful with my perception and insurance after the passing of my wife.
-
September 2023 by Sharon H.
Made an appointment for flu shot. Several hours beforehand so it wasn't last minute. We arrived there and low and behold, the pharmacist decided to leave early. No reason given to the front but we were not notified via phone call or text that our appointment was not going to be honored. Unprofessional way to do business. Things happen but we should have been notified so we didn't waste our time making the trip.
-
June 2023 by Kiri G.
No stars. This place is the place to go for wrong medicine and terrible pharmacists. They gave my boyfriend medication that could kill him and when we called they said "well then just don't take it" These people need to be locked up.
-
May 2023 by Dolly M.
not helpful when ask if they take good rx the answer was no that was a lie but will be going to walgreens for our family needs such a different in courtesy from cvs to walgreens. i choose walgreens.
-
April 2023 by Ben H.
Of I could give zero stars, I would! I was looking to switch pharmacies and had a couple of questions. I called, went through the prompts, and then waited. I waited for 17 minutes on hold to talk to someone. I can be forgiving in most circumstances but when they pick up the phone multiple times and immediately put me back on hold without saying anything I tend to get frustrated. Had someone answered the phone and apologized for the wait before putting me on hold, I would have happily given them my business. At this point not only am I looking to leave my current pharmacy but have crossed CVS off my list as well.
-
April 2023 by Lycan Lord
This is the third time I've gone to this place and have had to have my prescription sent to another pharmacy. Also had to find out from another customer that they go to lunch at a certain time . That would have been fine had they not told to be there at that time only to be closed for lunch, when done instead of actually being filled I am instead told they are all out.
-
April 2023 by Victoria Carr
love it
-
March 2023 by Cheryl Gammon
They are always ok with running my savings cards to see if I’m getting the best deal \\u0026 I GREATLY appreciate that!
-
January 2023 by Daysha Leming
The guy in the pharmacy is always rude and short with me. He doesn't listen when he takes your call either just in a rush to move on... today he continued to put away meds as he saw me standing there for about 2 minutes. I get they were probably busy in the drive thru but not 1 word not just a sec nothing. Then didn't let me use my phone number on a $400 purchase. Wouldn't try my coupon that expires this week just rude and short with me as always.
-
June 2022 by Angela Lancaster Ledbetter
The new girl in the pharmacy with the pink hair needs to learn something about customer service. She seemed to deliberately ignore me while standing staring at her nails then her phone. I coughed trying to get her attention. She finally comes to the register and says she is going to help the lady setting and waiting. Ok. She takes her money and tells her to set back down and then walks away going back to her cell phone…..guess I will do without my medication until I have another 15-20 minutes to waste. I will say I normally get great service at CVS.
-
September 2021 by Tom Stevens
Worst pharmacy service in town.
-
May 2021 by Tyna Cole
Am a diabetic and tried to buy insulin needles and they refused to sell it to me so i won't go there anymore.
-
May 2021 by Mack Ruble
Thought it couldn’t get any worse than Walmart and hell was I wrong. CVS wtf are y’all doin over there? Terrible customer service, never send things over when they say they do, and one of their workers tried to tell me it was my job to send a prior over to my doctor for insurance !? Have been trying to get my prescription since last Tuesday but they can’t seem to get it together. Do notttttttt recommend. If my insurance works I will be taking my business back to Walmart
