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December 2023 by Steven T.
What a horrible place. Incompetence all over the store. Don't try to buy fish there! I wanted to set up a glo-fish tank and for 3 months the fish were under quarantine. In the meantime no one could help me get my water balanced in anticipation of being able to buy them. Fish tank for sale
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March 2023 by Jacob S.
I bought a parakeet at a flee-market and had it for 5 months and I decided that he needed a friend so I went down to the petco in ardmore and bought a Yellow Fancy Parakeet... little did I know that that was a HUGE mistake because that Yellow Fancy Parakeet came with some sort of disease and it died within 2 days so I went and used the 30 day warranty and got a new bird and then a month later my 5 month old parakeet was dead in the bottom of the cage and within another month my 3rd and last parakeet was dead in the bottom of the cage when I woke up it is so disheartening to wake up and see your friend lifeless I will not be purchasing any more pets from petco it's such a horrible place and I warn everyone looking for a companion to skip petco.
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December 2020 by Laura H.
Saturday night. Closed at 8pm. Watched a dozen people walk up to the door and at one point someone came to the door and said they were closed.
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July 2019 by Coleton F.
We are frequent customers of this location. It hasn't ever been a "bad" experience, they've always bathed and groomed the dogs and that was that. The last time we picked up our German Shepherd she was still wet and the employee said "Jasmine didn't like the dryer today" I brushed it off and thought well Jasmine is a little wild I'll let it slide. I went in last week to get dog food and thought I'd book my pups grooming appointment in person. The worker said it would be a week before she could get to my dogs. She said that it was "only her" now and she's swamped. I didn't think twice about it, I understood it could be busy and or booked up. Today I dropped off my Yorkie and German Shepherd at 10:30am when their appointment was Scheduled. I picked them up 3:30pm, so they had them for 5+ hours. The employee did tell me she "knicked" my Yorkies ear but had put medicine on it to make it clot. I was little confused but the medicine she had applied to her ear was the same color as her skin so it kind of camouflaged the wound apparently. Once I get to the car after going to get the Yorkie first and then my German 2nd i then noticed that my Germans neck and entire back end was wet. Not damp but wet! Get home and look down at my Yorkie eating and notice she was cut on her stomach as well! She was bleeding on her Belly where they had knicked her as well. After that I was pissed! Once sitting on the couch I looked down and noticed my Yorkie's ear. The medicine had obviously rubbed off or warn off and you could see this so called "Knick" very clearly and I was appalled. This was not a Knick it was a serious cut, not to mention another cut on her belly! I paid and tipped a total of $91 for them to cut my Yorkie twice and for my German to come home wet! The German now looks like she needs a groom again because her hair on her back end dried all different ways because she wasn't dried properly. I will not be bringing back my dogs here ever again.
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June 2018 by Donna Sue H.
I picked up a new puppy near Ardmore and needed some supplies, so I googled pet stores and found this Petco. I guess I looked lost because a really helpful young man walked up and offered assistance. He was super helpful and I was out of there in no time with everything I needed. Great experience!
