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May 2024 by Darrius Fields
Most definitely highly appreciate it for the customer service that I received at the Metro PCS here on Broadway and Ardmore from Mando Misha and Christy God bless them and their families as well I recommend
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February 2024 by Candace •
Absolute lazy mindset in these employees. I went in to cladd internet Spoke to them on the phone to let them know ahead of time my situation which they were immediate to say they can help with the accomodations. Then when I arrived they put zero of the energy they had on the phone into helping me.. Just straight unknowledgeable. Went to the Metro in Denton Tx the same day and immediately was helped and walked out a very satisfied customer..
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October 2023 by Stephen McCooL
Jaden is awesome! Super helpful, informative, and professional! She'll go above and beyond to get you what you need!
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October 2023 by snagacar Inc.
Jaden is awesome! Super helpful, informative, and professional! She'll go above and beyond to get you what you need!
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September 2023 by Danyelle Thrasher
The nice pretty lady Jaden working did very well helping us today... She had several customers come in acting rude and giving her a hard time she never once broke her sanity and was professional the entire time.. she finally got us taken care after a few system issues and updated all my information.. fixed my phone.. got us Internet... Added a line... With a smile and I will be back.. thank you sweet Jaden for being sooo helpful and taking care of all my needs/issues.. you rock....
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March 2023 by Simon Gray
Does not participate T-Mobile Tuesdays
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February 2023 by Jason Roberts
I spoke to Metro customer service reps and they don't want to fix what their coworker messed up. I'm very unhappy with their customer service. Their customer service is so lacking that I'm surprised they call it customer service at all.
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January 2023 by Jamie Bussell
Horrible customer service. No one knows how to do their job and by that I mean I walked in to spend money and add a line to my existing account and they did not know how to sell me a phone. Called the manager he didn't know either. I asked for a district managers number but they didn't know how to do that either. If my home store in Oklahoma City was like this I would have never had been a customer.
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December 2022 by Jeremiah Kretzschmar
Great service amazing customer service good people great product
