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March 2024 by Vance Porter
Lots of new plants and lawn furniture
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June 2023 by Leanna D.
went into lowe's in ardmore paid 1700.00 cash money for a all in one washer and dryer. they said it would be delivered on the 12th i called on the 23rd to find out it was gona be 3 more months before i could get my appliance so i went to store and told them to cancel my order and they did but wouldn't give me my cash back said i had to take in form of gift card. i argued for a bit to find out that the gift card had to come from corporate by mail. i was extremely pissed. then a few weeks later i call about gift card to find out that they told me it was hung in my gate entrance. i never received the gift card nor my money back. so be ware if you pay for something a head of time . if you pay cash you will not get cash back it will be a gift card that will never make it to you. Curtis Mcclendon.
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April 2023 by Pamela R.
Where do I start. If all you needed was something simple, that didn't require customer service or help at the front desk and could find everything on your own or didn't have to return anything I suppose it would be safe to take a chance but that where things get tricky. The first of February we purchased a range, which they didn't have in stock. No big deal. It took a few weeks for one to arrive. Then time for installation. A time was set. So we thought. It came and went. It was canceled and rescheduled. Last minute. Second time. Same thing. Last minute. Third. Again. Canceled the morning of. Now each time we had to rearrange our schedules to fit their schedules and it wasn't easy. We were jumping through hoops because we didn't and hadn't had a range the entire time because we were taking them at their word. We started pushing it trying to find out what in the world was going on because we had changed our schedules so many times and we could see this happening again and again. someone wasn't honest with us. We spent one whole day making phone calls to finally find out they had no installer in the area to do the work. So in February and March and part of April we had been told everyone was sick and could do it next week then next week then in two weeks. Now while we were trying to contend with the installation services I had talked with Lowe's store manager Johnny. Explaining what was going on. He said he would make some phone calls and call me back. He did call me back and explained that the installer would reschedule and set a date and get it installed. I forgot if that was time three or four. After the next cancellation I called Johnny again because he told me to call and talk to HIM. I tried. There was everybody in the book that I had to explain all this to again and again because where was Johnny??? Who knows. To this day he has never returned my phone calls or messages. At one point someone at Lowe's authorized the delivery of the stove. Not to be installed but to sit it in the middle of the kitchen. At this point we began looking for someone to connect it up because my husband is disabled and couldn't do it. Mind you we had already paid for it to be installed so from this point we had to get the money back for that. I made several calls. I finally got to the point where enough was enough and call their 1-800 number to complain. I was told they had 24 hours to respond. They did and we got the installation fee refunded but this experience is not worth ever purchasing anything for lowes again. Not to mention we had purchased a over the stove microwave and later found out we couldn't use one. It was still at the store at the time, we hadn't even seen it and instead of them crediting our Lowe's card they said we had to have a gift card!!!!??? So now we have no microwave we have to pay for. i would give them a negative review but that's not offered. One star is to good for them.
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April 2023 by N L.
Better than most Lowe's I know. Clean and spacious. Well stocked. Nice plants. I'd come back
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March 2023 by Cheri Y.
We purchase a lot of stuff here at Lowe's. We even have a Lowe's credit card. Hubby likes the discounts. Update on the farm equipment: We have purchased a garden tiller, two John Deer Mowers & a Toro mower from Lowe's. The garden tiller we purchased years ago is still working great. Just last weekend the handle bars broke & we had to weld them back but it's still working great & we totally recommend the garden tiller. Both John Deer mowers were a piece of crap. We later learned that the John deer mowers are not the same quality as if you purchase them from John Deer. So maybe if you are looking for a John Deer mower, go to the John Deer dealer. We do not recommend them from Lowe's. However, the little red toro mower I purchased for the beachhouse in Florida is amazing & we both love it. So totally recommend the Garden tiller & Toro mower. Do not recommend the John Deer mowers. Bee sweet & bumble. Happy Gardening :)
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March 2023 by Chris R.
Bought 6 picture windows and the seals leaked since purchase. Contacted Lowes, provided receipt and sticker information to make a claim on 10 year warranty. Never got a response after 3 tries. Drove to Lowes in Ardmore, OK talked to Angelia at the Pro's desk and they said they would contact the manufacturer and get back with me. It never happened. Tried to contact Reliabilt windows but there is no phone number to get warranty or support. Terrible support from Lowes. The 10 year warranty is non-existent for support from Lowes or the Reliabilt. Just one big scam from Lowes.
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November 2020 by Sandy M.
Just went to this Lowes. Working in the area. Our home base is 3 hours from this location. Didn't have what we really wanted but, we found some things to make work what we wanted to do. Finally found my items went to register they only had one open. Was second in line waited for 30 minutes behind someone that was having problems with their items mostly electrical items. Then they opened service desk I should have got to check out 1st and ended up being last behind 10 other people trying to check out. This Lowes sucks eggs. If Ardmore has anywhere else you can go support them instead.
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March 2020 by Gerald Ludwig
Aisles not clear so had to go out of the way.
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March 2020 by David Annis
If they don't have it you don't need it
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June 2019 by Mary C.
Very poor customer service. Smart mouthed girl that stands up front not doing much of anything. Lines get backed up and won't open another register. One open right now and service desk will ONLY do returns. Two women standing there not doing much. Asked if I could check out my one item and the front end supe (smart mouthed girl with maroon hair) told me the girl working customer service couldn't check me out because she's to new. After I walked off, she told a man about SIX people behind me in line that he could check out at customer service. What?!! She also chewed out employees in front of customers. Very unprofessional.
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April 2019 by Natalie C.
Customer service over the phone sucks. They dont know how to transfer the calls. They hang up on you, put you hold and leave you, etc. The install group is unfriendly & refuses to help customers before the 3rd day of wait time. I called & asked to schedule my install, "well, it's only the 2nd day and they have 2-3 business days to call you", is what I was told. Nothing like 'helping the customer.... seriously, they were no help at all. Ok, I'll wait for day 3 before I dare to ask to get scheduled for an item I bought last week. Wish there was a Home Depot nearby because I'd go there over this place any day!
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March 2019 by Tammy Dills
Lowes is a great place to find almost anything you want to complete a hone project of any size. People are friendly and helpful. I am really upset that they do not carry Iron Out spray anymore but I'm sure it can't be helped!
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March 2019 by T S Attalla
The ONLY such large retailer in the Ardmore area. Excellent customer service...
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March 2019 by Amber Winegardner
Wonderful deal's on all plants and flowers!! Friendly service.
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March 2019 by Joe Roberts
Lowe's is amazing place the only place in Texas I know that gives military discounts and Oklahoma now follow suit thanks again
