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April 2023 by Sherri Vineyard
Staff friendly and helpful. Claims paid fast.
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March 2023 by Amy Bean
Great people
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July 2022 by Loryn Green
Been with this agent for years! The ladies in this office always call me by name, and are extremely helpful, knowledgeable and personable!
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September 2021 by Ashlie Mcdonald
Great place fast service
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January 2021 by xavier the redneck Mcdonald
Great place fast service
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September 2019 by Sylvia M.
Tues and Wed $15 basic wash which is more than enough since they do such a good job. Free coffee and they have clean massage chairs that for $1 lasts a good 8-9 mins. Inside is like a little mini mart, they are all stocked up with goodies. Cashier is super nice and friendly. The workers are on point with their job! This place is legit! You won't be disappointed.
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September 2019 by Gregg D.
I wish I could put 0 stars. Brought my BRAND NEW 2019 Tesla Model 3 to just have water spots removed. I got the hand wash because I am aware that it cannot go through the machine. Somewhere between the vacuum and the handwash area, they either drove it up a curb, down a curb, into a curb.... idk but it is damaged and I am disgusted. They wouldn't give me any claim paperwork or insurance information. The owner came to my house today to look at it and take pictures. He also refused to give me any information about their insurance.
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August 2019 by Mike C.
I been coming to grand carwash since I was 17 I'm 43 . I pull up to pick up my brother who is dropping off his car . The owner says something I ask what next thing you know he says f me and hits my car I told him not to hit my car he then says he will kill me like a bully . And there in no mgr that cares or take my complaint . Its 2019 dont say your going to kill anyone .
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July 2019 by Dana Y.
The car wash service was fine. But I am so disappointed about today's experience I used to trust grand auto care in past two years. However today I went to got oils change. It is cost me $97.79. I just realized they gouging their customers. Last time the oil change just $69.20. How come today they charge me 5 quantity about oil (it supposed to be 4 quantity) and $33 labor fee this time. last time was $23 labor . How come same car. Same oil change. The oil exchange capacity increased from 4 qualities to 5 qualities. Anyway. I will never come back again
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July 2019 by Zachary O.
second to most expesnive wash they offered and my exhaust is caked with mud. just noticed as i got home.
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July 2019 by Nelson B.
I've come twice and give it a solid 3 star. Just a tad better than average but proces are higher than others. Inside is always nice and cool and they have plenty of accessories.
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July 2019 by Luisito G.
Left my car to get a wash and when I came back someone scrapped my bumper and fender looks like they hit something and talked to the manager Juan and said I had brought the car like this the car is brand new and they didn't want to own up to damaging it. Horrible never again.
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June 2019 by Gilbert D.
HORRIBLE...HORRIBLE...DISASTER..can't even give this place one star but I did just because. I took my black brand new suv for a wash they told me my tires where wide so can't take it into the car wash machine it had to be hand washed so I said ok. $35 for hand wash,after it was washed my brand new paint was ALL SCRATCHED EVERYWHERE DISASTER...I asked for the manager and the manager was trying to explain to me that it was a new paint and it happens because it has wax on it and when you wash it I comes off NONSENSE THEY SCRATCHED MY BRAND NEW SUV ALL OVER AND DIDNOT TAKE RESPONSIBILITY he thought I was buying the NONSENSE that he was explaining I just take it to my friend to wax or detail it that's it. I WILL NEVER TAKE MY CARS TO THIS HORRIBLE PLACE AGAIN.
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June 2019 by Valerie J.
Comfort and convenience all in one. A free car wash with your oil change. You can upgrade your car washes by paying the difference, and then, while your car is being washed, you can sit in a massaging chair or play arcade games. I won't be going anywhere else from here on out!
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June 2019 by Alex H.
This place never disappoints, over 20 years of spending my money here and every time I'm glad I did. I usually opt for the hand wax and the guys make sure that the vehicle is spotless, I do walk around the vehicle and double check it. The guy who is working on it always cleans whatever I point out without an issue. These guys work very hard and they are human, they do miss stuff, but have no issue fixing it. I highly recommend them.
