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February 2024 by Jason Hartless
Bad customer service and not military/veteran friendly. Next time I think I'll pay more and go to a different alignment shop. The people that work the desk and deal with customers have zero people skills.
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February 2024 by Amy Phipps
Absolutely thrilled with the Discount Wheel and Tire in Ardmore! The exceptional quality, unbeatable prices, and top-notch customer service make them my go-to choice. Highly recommend for anyone in need of reliable and affordable automotive solutions. A solid five stars! ⭐⭐⭐⭐⭐
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November 2023 by Veronica Ned
They did this to my car when I got new tires and claim no responsibility ?
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November 2023 by Kelly Eakin
Used their no credit check finance option very easy to use only need 50 dollars down and you rolling on a new set of tires Note: that is a lease to own situation so bare that in mind but if you're in a situation where you don't have the money for a new set of tires its something to remember. The staff was super helpful and they were very quick when it came to getting my vehicle done around a 1 1/2 hours for a full set of tires and front end alignment plus they gave me a free set of wiper blades and installed have nothing but got to say for the guys at Discount tire and wheel go check them out.
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November 2023 by Gabriel Hernandez
Very timely, better prices than anyone in sulphur for alignment, but I'm from a small town, so that matters.
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October 2023 by Matthew McCurtain
Horrible customer service. Cross threaded a lug nut back on my daughters Jeep and said it wasn’t their fault when it broke
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September 2023 by Dale
Just got tires I purchased myself installed all 5 and alignment. After I left I noticed my spare tire center cap was laying in floorboard missing the bolts. When I got home I flipped spare over to notice damage that occurred. Luckily I took all the other centercaps off before I arrived. Now I haft to fix myself. Will not be going back ever. 3 hours for mount balance and alignment with only 1 customer at the time of arrival. Also found bolts just laying in the bed. And to add insult to injury we decided to hammer home wheel weights " while using sticky. So gouged aluminum and paint on every wheel.Services: Tires
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August 2023 by Kason Blake
Had bout the worst experience here, first off they took my tow hooks, control arms, leveling kit, and old u bolts and threw them in the metal bin out back after I had them put a lift kit on my Chevy. Next thing that pissed me off the most, they bent my emergency brake bracket on my frame and caused irreversible damage. So now my emergency brake doesn’t work properly as well as it’s in a bind literally 24/7 no matter if it’s set or not
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August 2023 by David Burton
My wife took our car to Discount Wheel and Tire to have 1 control arm installed and have the alignment done. She was the first one their. She called me at work and I spoke to the Mgr. I told him I wanted the bottom control arm installed and go ahead and replace the cam bolts I said it's a 1998 just replace them both. They replaced left side but not right side. They aligned the car ok fine. Now here is the issue my wife picked me up from work drove to OKC for her doctor's appointment I hear grinding when I turn and drive down the rd. Make a left turn too easy right turn not so easy. This is on Monday 8/7/2023. Now not only did I talk to him on the phone twice but I also wrote it down on paper my wife gave him to read also. Now here it is Thursday 8/10/2023 I take my car back to Discount Wheel and Tire to talk to them face to face. Well Mgr was rude had an attitude when he found out I had an issue with the work done only thing he did was find out his service tech bent the inner fenderwell it cut my tire up I asked for the owner he said the owner chooses who he will call back. Wow really he says he doesn't recall me saying anything about the cam bolts also doesn't recall the notebook my wife handed him with what I needed done. So I am within my 7 day warranty and I get rude attitude from Mgr no alignment check. I leave tire marks from hell and they won't make it right. I asked who the owner was he wouldn't say I looked it up I told the Mgr to have him and I used the owners names and Mgr got real mad said YOUR CAR IS RUNNING SIR all I want is the owner to call me and make this right.Services: Steering & suspension repair
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July 2023 by Brad Johnson
Took over two hours to get an alignment with an open bay. Truck pulling to the left after alignment. They only warranty for 1 week.
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July 2023 by Terry Hackett
Guy named Kailyn who answered the phone has no customer service skills or knowledge. Lost my business.
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July 2023 by Appreciatin' Creation
We bumped a pole while visiting Lake Murray State Park. Not from the area and in a bind, we took a suggestion from a local who just knew the place was there but hadn’t been there herself. So glad we took her advice. They got us in immediately, told us the damage, and had it repaired in about an hour while we waited. I’m sure if we had gotten this repair done in DFW where we live, it would’ve cost twice as much. Highly recommend this place.
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July 2023 by Patricia Wall
I called ahead so I didn't have to drive across town on a bad tire the guy told me one price and when I got there he quoted me another I simply asked why it wasn't known when I called what the price was going to be I just don't understand bad customer service bad attitude I will take my business elsewhereService: Tires
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May 2023 by M D
Went to Oneway Auto, for a front-end wheel alignment, they I needed new tires, shocks, and struts. I know that I didn’t, went to Discount Wheel and Tire their integrity wasn’t any better. They said, “we cannot do a wheel alignment because you need new inner and outer rocker arms.”I played along, ordered the parts, total was going to be $237. Came back next week, said, I needed more parts replaced for a twoe total of over $500. Told them just replace what you people said needed replaced last week. No integrity, not Veteran friendly.Services: Wheel alignment
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May 2023 by Kendal Ellis
The parts and labor we're a bit pricey but they did give a free accurate estimate on the issue
