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August 2023 by Brittinie W.
I have never had more issues with a dealership than this one. The workers always seem confused when we ask about something or need something. They can "never find" the paperwork for our included services. When my husband asked about his window-shield wipers on his Silverado, they sent him to a Ford dealership. I scheduled an oil change appointment and waited twice the time it would have took if I went to Walmart with no appointment instead. Everything is "contracted out", so you still need to go to other places to get things done. For example, I had a small rock crack in my windshield and had to go to a local window shop because this dealership doesn't do that. Overall, just extremely disappointing.
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July 2023 by Connie Biddy
I make my appoitments plenty in advance and still have to wait at least 2 hours for an oil change. The last time I got a ride to physical therapy then there was no driver to pick me up. I had to wait there 40 minutes before I called someone I know who works there to come get me. Then still had to wait over another hour. I only went there because I had a credit from last year after spending over two thousand dollars of my own money.I know help it is hard to keep enough help everywhere but I will probably go to Lawton or Vernon next time I need warranty work done.I guess in their defense I did not buy my car there but it is a Chevrolet
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May 2019 by Shayla C.
My family has bought vehicles since we moved here back in 1995. The customer service they have is out of this world. You will be blown away with the way you are treated even after the sale is made!
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August 2017 by Shari D.
If you live within 250 miles of this dealership....this is where you need to buy your next vehicle! You will always be treated fairly by all the sales staff. The service department is wonderful! They are prompt and efficient. Trading is is simple, and once you become a customer, you become family. Shop here for all you needs, whether it is a new vehicle, or upkeep one your current one...Wilmes is the place to shop for all your car/pickup/SUV needs!
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February 2016 by Johnie C.
What a team they have at Wilmes Buick. These guys know what to do & they know how to do it. I enjoy just visiting with them.
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December 2014 by Gaye R.
Best dealership around! Buying a car from them was so easy, great service, and very friendly staff!!
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July 2012 by Amy R.
Well, where to start. My parents had always went to Wilmes. My mom was a serial purchaser. They both passed. The guys there really helped by taking back her beautiful Camaro. Instead of telling me "No, your credit sucks and you can't have a car" they took the time to get me into the best car for me. A brand new one. They explained everything I needed, and I am confident with my decision to purchase from them. I now know why my parents both shopped there. I am sad to say that I went across the street to a different dealership first. I am happy to say that I am now part of the Wilmes family. No matter where my family gets stationed, we will come visit and get our cars at home.
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March 2012 by Steve B.
I have always had a love/hate relationship with auto dealers in regards to car repairs, but in this small town, one only has a few choices when it comes to car repair. This dealership is the exception to the normal negative attitude I usually have for dealerships. I have always been treated respectfully and never have they tried to get me to fix or repair something that is not needed. I took my truck to them yesterday with a possible u/v joint issue. It ended up being the rear joint, but they could easily said it was both the front and the rear joint, but they were honest and fair about it. If you have a GM product that needs serviced , then take it here. You will pay a little more, but just like yesterday, you will drive off with confidence that your vehicle is operating correctly.
