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February 2024 by mara mclaine
Friendly competent staff working WITHOUT a Pharmacist on WEEKENDS. They are doing their best under a shortage from Above. Don't fault the Worker Bee's for a faulty Queen. Be AWARE Plan AHEAD or Switch Pharmacy to the name I shall not mention.They are not CURRENTLY OPEN ON WEEKENDS. I plan my Prescribed medication around getting in ONLY M to F
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February 2024 by Zenaida Camacho
This place is seriously a joke they seriously aren't professional and I would never go there for anything again they have very bad service especially the PHARMACY?????
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January 2024 by Angela H
Closed on weekends with no notice to patients
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January 2024 by James Miller
Ok so if the pharmacy is closed on weekends then just say that on the website like seriously.
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January 2024 by Elizabeth W.
Three weeks and prescription not yet filled. I think pharmacy is closed...that is what my doctors office said.
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September 2023 by Josh Ellison
Worst pharmacy I know of
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September 2023 by Gayle Boatner
Since when does a Chain Pharmacy close on weekends? Walgreens Pharmacy has always been opened on weekends. And still are in other cities. Why is Altus closed on weekends and closes early on weekdays? People need their scripts. People get out of the hospital and need to get them on weekends. Whatever the reason. I cannot believe there is not a pharmacist open to fill prescriptions. What a shame!!!
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August 2023 by W Baker
The 14yr old girls in the photo print section could giggle but not operate their system... ugh
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July 2023 by John Nelson
Been waiting for 5 days for prescription to be filled. Tried to call spending over an hour each time. Called the store manager and was informed they had so many calls that they are not excepting calls. What a joke of a pharmacy
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July 2023 by Kevin H.
I do not enjoy giving this poor review. I have been a walgreens customer for 13 years at locations in 3 cities. I am about to stop giving Altus Walgreens my business because of what I understand to be pharmacist staffing issues. Currently and until further notice, the Altus Walgreens is only open 10-6 Monday through Friday. This has caused extremely long lines through the drive through. I was on hold 45minutes the other day. The final straw for me was it took an entire work day plus to organize my meds, which was only accomplished at 5 p.m. Friday, st which tome there were 10 cars in line. The store isnt open weekends so by Subday night i am unwell and as far as i can see, it is because of the pharmacy staffing shortage. I still face who lnows how long a wait in line tomorrow, costing me time off work. I dint have time to keep swinging by to check to see how long tge line is. Moreover i am a person who makes 4 trips to Walgreens per month, with thousands of dollars. Help me Walgreens and hear my message. Reach out to me and tell me not to quit. I am a loyal but frustrated customer who is about to leave and wants you to know why.
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May 2023 by Lauren Wilson
Very friendly and helpful staff up front. Pharmacy is a joke. Took almost 2 hours for 1 RX because of their own inability to put in the correct information.
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November 2022 by April Michelle McDonald Marion
Picked up prescriptions today at drive through, asked for a bottle of benadryl and cashier said you need to come in for that we don't do that in drive thru I told her they always have before she rolled her eyes and said not anymore. I drive 1 hour to use Walgreens but I'm going to move to hometown pharmacy now. Which is where I drove through and got my benadryl today.
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October 2022 by Bryan Beane
This place has had a decline in customer service over the years. I was just waved away 5 minutes before closing when needing emergency items. Never going back.
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August 2022 by Wendy Miller Lowe
store was clean. staff was friendly. Isle were not filled with stock to be put in the middle of isles!
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July 2022 by Carlos Almodovar
Another glorious argument with the poor pharmacy staff, I drive 25 minutes to the store and there is no one waiting for a prescription. I was told it be 20 to 30 minutes because they have 110 prescription before the one I picked and they had to fill each and every prescription before they get to mine. Then the pharmacist tells me I'll have to wait until they finish. I ended talking to the store manager and ended still needed arguing with Bao about why if no one is here I still have to wait for 110 prescriptions to be filled. He would not see the point that none of the 110 person where there to pick up a prescription.
