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November 2023 by Brandon Combs
We have had a family plan with T-Mobile for roughly 10 years and they have always had great customer service at any store I have walked into this particular store went above and beyond to help and accommodate me and got me exactly what I was needing. And their prices and plans I believe are one of the best if not thee best and I've never had an issue with service and I sometimes have to travel for business and have been very satisfied with service for the last 10years I highly recommend going and talking to them if your looking for a good place to get a phone and reliable service at an affordable price.
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August 2023 by Patience “Pay” Vaughn
Good service but the people are chill and not rude that is what made the deal
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August 2023 by Norm Berfield
Fixed problem with my phone very quickly. Friendly and curtious.
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July 2023 by Fred Monsewicz
Went to get something done that I couldn't do.They got it done ( good enough )
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June 2023 by MatthewPaula Haefner
Went in today to upgrade husbands phone and the two guys working said system down after working with two other customers and as I was leaving they proceeded to help another customer no issues . I also was very disappointed in TMOBILE AT THIS POINT..THEN I GET TOLD MY FAVORITE EMPLOYEE IS LEAVING WHICH was not that employee workings business to say .
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April 2023 by RICHARD HENRY Stephenson
Awesome customer service! Technician listened to my problem, took action, an in 10 minutes problem solved. The entire staff was very professional, knowledgeable, and above all; friendly. Genuine concern for my problem and eager to help! Great team, very satisfied! Keep up the great work!?
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March 2023 by Mike Young
I went to activate a new phone because the store had messed up setting up my account in Altus. They had been closing at 8PM I got there at 603 there was customer in the store and they put a sign up on door and said they were closing at 6 pm and had doors locked and would not take time to ask me what wrong. I was getting into my vehicle when they unlocked the door to let the other customer out. They were 4 emplyees standing there looking at me and would not open door to try and help me fix the phone. It took me over hour on phone with TMobile text support to fix my Netflix. It was not set up right They are real friendly till you buy a phone the service is totally different. Worst service I have ever had.
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November 2022 by Chrystal Waldo
Amazing, they are friendly and do whatever they can to help you get the best deals, that work for your budget.
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October 2022 by Jesi Smith
Switched from another major cell provider today and was helped by Caleb and Alex who were wonderful. It took longer than any of us expected but both were patient and kind and very helpful. 10/10
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October 2022 by Willie Lindsey
Alexia, Madi, and Miggy good peoples
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April 2022 by JHLG 250r
Excellent service and reps in the store, very professional and kind, only thing is the store needs more chairs for customers it's really annoying have to stand to get a new phone, stood for at least an hour while the amazing rep Joshua took care of me, the store also doesn't have any A/C so it was very hot, I would like to see those aspects improved on.
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March 2022 by Joe Hopper
Too busy, better set aside an hour. Helpful, couldn't fix my issue. Had to call 611
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January 2022 by Jasmine
I am a Sprint customer. I came here to get help with upgrading my Apple Watch. I was helped by this young woman named Alexia. She has exceptional customer service. I appreciate her being so patient and friendly; Upgrading my watch took longer than expected on top of her having to explain things that I didn’t quite understand multiple times. I’m not one of those people that always upgrade to the latest devices, so I wasn’t savvy on how the process works. I highly recommend this location by far.
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November 2021 by mary avila
Very nice people, helpful with phone problems.
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October 2021 by Dech Srikoon
Got my free blanket during T-Mobile Tuesday deal.
