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September 2022 by Google user
Dollar General Store, 2724 N Main Buyers beware! This store doesnt know how to do business. I found out Sunday I had been overcharged. It is impossible to keep up with items as they are scanned, because a customer is too busy unloading the cart. I returned to my car and realized i had been overcharged for at least two items. When I came back in, the (manager?) named Rachel, sighed in an exasperated way, and literally started her sentence with, \"Like I explained to the man in front of you...\" Well, I tend not to eavesdrop on conversations of other shoppers. So. Rachel explained, \"We have a new system we haven't figured out yet,\" saying the difference could not be refunded. I offered to go to my car, to return the item. She said that was not possible either. She never once said she was sorry. It would have gone a long way toward making me feel better. By the way, neither Rachel nor the clerk greeted me with a hello at the door or the register. I will never go to either Dollar General Store in Altus again. What I take from this is, if the price on the shelf is lower than that in the system, well, that is just too bad. You have to pay what they say you owe any way and don't have the option for a refund. Thankfully, my purchase was not a costly item. I feel bad for people who have very limited incomes, or are not as aware of their receipts. If I could, i would give this store zero stars or an F. I can only assume the store on S Main is the same.
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September 2022 by Kevin Hilley
Dollar General Store, 2724 N MainBuyers beware! This store doesnt know how to do business. I found out Sunday I had been overcharged. It is impossible to keep up with items as they are scanned, because a customer is too busy unloading the cart.I returned to my car and realized i had been overcharged for at least two items. When I came back in, the (manager?) named Rachel, sighed in an exasperated way, and literally started her sentence with, "Like I explained to the man in front of you..." Well, I tend not to eavesdrop on conversations of other shoppers.So. Rachel explained, "We have a new system we haven't figured out yet," saying the difference could not be refunded. I offered to go to my car, to return the item. She said that was not possible either.She never once said she was sorry. It would have gone a long way toward making me feel better.By the way, neither Rachel nor the clerk greeted me with a hello at the door or the register.I will never go to either Dollar General Store in Altus again.What I take from this is, if the price on the shelf is lower than that in the system, well, that is just too bad. You have to pay what they say you owe any way and don't have the option for a refund.Thankfully, my purchase was not a costly item. I feel bad for people who have very limited incomes, or are not as aware of their receipts.If I could, i would give this store zero stars or an F. I can only assume the store on S Main is the same.
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August 2022 by Kevin H.
Dollar General Store, 2724 N MainBuyers beware! I found put Sunday I had been overcharged for an item. It is impossible to keep up with items as they are scanned, because customer is too busy unloading the cart.I returned to my car and realized i had been overcharged for at least two items. When i came back in, the (manager?) named Rachel, sighed in an exasperated way, and literally starged her sentence with, "Like i explained to the man in front of you..." Well, i tend not to eavesdrop on conversations of other shoppers.So. Rachel explained, "We have a new system we haven't figured out yet," saying the difference coukd not be refunded. I offered to go to my car, to return the item. She saud that was not possible either.She never once said she was sorry.I will never go to either Dollar General Store in Altus again. What I take from this is, if the price on the dhelf is lower than that in the system, well, that is just too bad. You have topay any way and don't have the option for a refund.Thankfully, my purchase was not a costly item. I feel bad for people who have more limited incomes.If I could, i would give this store zero stars or an F. I can only assume the store on S Main is the same.
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October 2021 by Stacie Nutter
I like this dollar general it has more stuff,and it's cleaner.
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July 2021 by Gregory Isenberg
Second best run Dollar store
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July 2021 by Miranda Laundre
There nice
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April 2021 by Jillianne A
It was quite bare, not a lot was stocked, shelves looked disheveled. I have seen more well kept stores. Found what I was looking for though. I didn't like the employee who constantly stared at my family and I. She was friendly but just could not take her eyes off us. She even went so far to follow us out the door. That made us uncomfortable. We did nothing to make ourselves suspicious. I understand being weary of people who are acting our of the norm but we were not. It is behavior like this that don't make you want to come back to a store or endorse it. I don't think we will be going back. On the details provided by Google it says masks are required, none of the employees wore masks.
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March 2021 by Michelle Davis
Place was dirty, stuff all over floor and it looked like no had cleaned in a long time.
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March 2021 by Tiara Ishmael
Great place to shop love the staff
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March 2021 by robert hinojosa
Great employees and service.
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February 2021 by Kimberly Friske
This Dollar General is by far the cleanest one I have been in(this includes many in other states). The isles are not cluttered, the floor is clean, and the shelves are neat and orderly.The people who work they were nice as well.
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February 2021 by bdav
Great place to shop.
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January 2021 by Mobutu MorganSr
It's a great place to shop for really good cheap n nice things if u take time to look at items Great Place D.G.
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January 2021 by Stephanie Revilla Morgan
If you haven't been into this store since December 21,2020 then you need to go in and notice the great organization it has now!!
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November 2020 by Rose Garland
Best one in town... Jacob is AWESOME!!!
