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April 2023 by Gail S.
The lady at the service desk. should be store manager she was great ! However went to check out with 2 otemd..cashiers standing in huddle talking, wasn't greated, and she handed me my change no words either. I had to say thank you and have a good day. ugh. you raise membership rates and I'm a Gold member, and your not even a 5 star store. I'd be surprised if your store makes it another 5 years, Bad customer service and ripping people off.
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June 2022 by Linda Stark
I recommend chatting with the service desk associate Sharon. She is very pleasant and knowledgeable about her job. It was a pleasure dealing with her. Very upbeat and helpful
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January 2022 by Gary K.
They always have those people trying to sell you something like cell phone service or change your utilities company. They are very rude when you tell them no!! I should be able to shop without being harassed.
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November 2021 by Balboa I.
I'm an Instacart shopper and a lot of my customers order from Sam's club & I just wanted to say this one in Zanesville Ohio, has the nicest staff. I especially like Islam & the rest of the men & women in the meat dept. They always come out & help me look for items. Always a pleasure shopping here!
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May 2021 by Chris Holman
They always have what I want just wish they’d would build one in Newark
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March 2021 by Devon J Seidner
Great place for bulk items and they have amazing pizza
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November 2020 by Greg E.
Poor Customer Service and Rude Associates. Do your job and don't harass a long standing Paying Member ... worst Sam's Club ever!!
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October 2020 by Diamond S.
What happened to the old man at the door? With COVID everyone is on edge, but I looked forward to my weekly visits to Sam's to supply my business. Jim was always the jump start to my day. His fun loving and pro community demeanor was the highlight to my routine. Now instead of smiling faces I get scruffy eye brows and blank stares. He was someone that at least presented himself like he loved what he was doing. Hopefully he didn't pass away or something.
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May 2020 by Brittany Clodfelter
Got a package of diapers as a baby shower gift and my baby outgrew the size before I even got to use this box. Tried to exchange them for a bigger size. Got told the diapers aren't from Sam's club pointed on the box shipping label says from Sam's
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April 2020 by Bonnie S Greathouse-miller
fully stocked on everything good quality
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August 2019 by Van Freese
Store # 4947 Zanesville, Ohio says at this location 90 days on all returns. I said you mean electronics, they said all returns. This came from 3 different emplyees: customer service, CSM and then even assistant manager E. in the front lead/customer service. I can go into further details, if need be. Just seeing if others in Zanesville Ohio are having same issue, since said at this location.
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May 2019 by Brenda Coulson
I love Sam's Club they always have a great variety of items and their prices are really reasonable
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February 2019 by Keith Hartshorn
wonderful place to shop. I go there at least three times a month.
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November 2018 by Tarey Cockerham
great inventory
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July 2018 by Joni Miller
Temperature there is 80 degrees. Cashier over scanned one of my items, and instead of fixing it at the register, had to wait about 10 minutes at the service area. 1 person working and 1 person telling the other one what to do.......