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January 2024 by Tina Temple
People where very friendly and they changed oil and rotated tires just fine but they never checked tire pressure and my tire pressure light came on as soon as I left there.
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January 2024 by Adam Moore
Not happy with results They said they had to replace all kinds of stuff but then two months later it does the same thing all over again
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December 2023 by carl gardner
Fast and Friendly Service. Went in for oil change and they pointed bout how my tires were dried and cracked and NOT too safe. Car is 2015 Buick Regal and Apparently had original tires since it only has 61,000 miles on it. Glad they told me. Went ahead and got 4 tires and front end alignment from them. New Manager very friendly.
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November 2023 by Justin Osipow
I needed a tire after I got off work at 7 am and it was completely flat and wouldn’t inflate. Monroe was the only shop that was open early enough to get me in. However, Gary, the employee at the counter was very friendly and helpful. He even called corporate to get a 20% off discount code. He and Chris, who was also very friendly, hooked me up with 4 new tires at a reasonable price. They even put new valve stem caps on. I had a vibration for the last few months that I thought was a wheel baring going bad and it turns out it was just corrosion on the wheel that they took care of for me. The car drives like brand new now.
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November 2023 by Christopher Wheeler
Friendly and efficient.
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October 2023 by James Joseph
Best place to have your cars fixed very friendly and will go there again.....great machanics....
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October 2023 by Randall King
Tries to charge me almost 600 for a battery and nearly 800 for an alternator. This place is trying to rob people that don't know any better and it should be illegal. Nearly 1400 before labor for less than 400 worth of parts. Don't go here ever.
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September 2023 by Brett Potts
High prices, they also deliberately told me I needed things done and priced them out before even looking at my vehicle, when I went to another auto shop they said that there was not that much wrong with my vehicle and quoted me much lower. I wouldn’t recommend.
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September 2023 by Ronnie Milsap
I had the brakes, shocks and struts replaced on my car at 140k. The cheap Chinese parts they used rattle constantly. The original Ford hardware made no noise. I wasted 2k having the hardware swapped out. Just to have a car that is very annoying to drive now.
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August 2023 by Maria Lowry
While traveling, our car sendors warned us we had a very low tire. We went for a repair or replacement. We were told there was no problem, it was thoroughly checked, and our sensor was incorrect. The following morning, we woke up in a very remote location to a completely flat tire.
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July 2023 by lynda ann russ
I have to give Monro's a 5 star review for their excellent customer care and service!My car broke down on I-70 late afternoon yesterday and it was towed to Monro's. Their technician, Bill, diagnosed the problem first thing today (they called me even before the shop was open) He fixed it up enough to get me home to my mechanic, 170 miles away, so that I wouldn't have the expense of having to stay another night in a hotel...totally AWESOME! Thank you Monro's and Bill for helping a stranger with a broken down car, just passing through!!!
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July 2023 by Александр Гинцер
Cheaters!!! I came to see if the pads needed replacing and to see what condition the brakes were in. They did not remove the wheels and found out I needed to replace the pads, brake discs and the brake calipers. They gave me a bill for $2000. Of course I refused and did the right thing. I went to another service station and after a thorough inspection they told me I didn't have to do anything. Brakes were absolutely fine. Can you imagine? How these people brazenly lie and cheat for money. Liars. I categorically do not recommend this service.
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July 2023 by Amy Crews
This is how my car was retuned to me after paying over $1000 for struts.
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May 2023 by Jessica Kane
This is the most friendliest, fast and efficient mechanic I’ve ever been to. The mechanic (I didn’t catch his name) treated me like I was his own family when I was in a pinch and needed to get home to my own babies. I can’t thank them enough. And they sat and explained to me in what phases I needed to fix everything. The manger Nikki is a godsend. After she stayed late for me to come pick my car up, she was the nicest she could be. And she really took her time to make sure i knew every step they took after she found a really hard fix. I will be returning for all my car needs. Thank you again.
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May 2023 by brandy hall
Worst place ever. All I needed was front brakes. They had my mother so upset she left crying. Told her she was lucky the wheels didn't come off. Said all the rotors were pitted, calibers were falling off. Wanted 1600.00. Went to a professional, guess what just needed front brakes. $40.00 fix. #better business bureau
