JCPenney is a large retail store offering a wide range of apparel, home furnishings, and beauty products. Since 1902, it has provided customers with style, quality, and value. The store features clothing for kids, men, and women, along with footwear, jewelry, and accessories. It also offers a new beauty section called JCPenney Beauty, where shoppers can find skincare, makeup, and deals from popular brands like Covergirl, e.l.f., and Black-owned brands. Customers can enjoy free shipping and curbside pickup. The Zanesville location displays an 80s aesthetic on the outside but is a typical JCPenney store inside. Visitors appreciate browsing and often find good deals, including clearance items. Some customers are happy to see the store still open after others closed nearby. The staff is friendly and helpful, willing to assist with orders. Overall, JCPenney remains a go-to place for shopping for clothing, home items, and beauty products.