Dutro Ford Lincoln Nissan Inc. is highly praised for its exceptional customer service and smooth car buying experience. Customers appreciate the friendly and honest staff, especially salesmen who are efficient, caring, and dedicated to making each visit special. One reviewer highlighted their online purchase process that was quick and easy, even over the holiday weekend, with delivery personally handled by staff on a holiday. Many describe the dealership as feeling like family, emphasizing their hospitality and willingness to go above and beyond. The service department is known for helping customers promptly and at reasonable costs. For example, they assisted a customer’s daughter with a quick repair when she was returning to college. Although repairs sometimes take longer than expected due to parts delays, staff remain polite, helpful, and communicative. Notably, one customer praised the detailed repairs and cleaning of their car after an accident, expressing satisfaction with the outstanding quality and attention to detail. Trade-in evaluations are fair, and the dealership shows genuine support for customer needs. Overall, Dutro Ford Lincoln Nissan Inc. offers a one-of-a-kind experience with friendly staff, quality repairs, and a welcoming environment that makes customers feel valued and cared for.
I am absolutely happy to have gone with Dutros for my new car, Shawn O’Brien was very informative and excellent at answering any lingering questions I had! Thank you for all your time and effort to get me into a great SUV!!!
December 2025
Love my new Escape! Chris and Eddie did a great job helping me find the perfect vehicle, making it an easy process and getting it all cleaned up for me!
November 2025
Shawn is the absolute best guy to see for an honest deal !! This was my 7th deal with family included. Dave was also not bad.
