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January 2024 by Jamie Oneill
Service person I called for a key replacement put me on hold to call parts.never returned she instead went ahead to schedule me with out talking back to me.So instead I went to Donley Ford bought a new used car from them,and got my key for the 2016 Ford explorer st.from them.since Jeff left service can't get new service manager to returned calls. I HAVE BEEN A CUSTOMER SINCE 1980'S
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January 2022 by Live Laugh Love
Great customer service! They offered me a good trade in value. They took time to understand and support my needs. Thank you to the managers and my salesman John. I love my 2022 Bronco Sport Outer Banks.
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January 2022 by Alena Salyer
The reception area is very nice. The guy behind the desk was not friendly and didn't make eye contact. No one told me when the car was done and I happened to Walk out towards the reception area and saw it. The guy again was not talkative or friendly. They messed up the settings on my seat, heater , and stereo. For such a nice facility no one who works there acts like they are happy.
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September 2021 by Google user
I figured I would give them a good review. Now like all reviews take it with a grain of salt, but I did an online inquiry about a 21 Frontier. Cause of circumstances out of my control (I am trying to find my dad the truck he wants), he ended up having to travel to a different state on short notice which has the exact one he wanted. The Frontier they had didn't have all the bells in whistles in the bed/tail end of the truck, but Keith (who was the one who responded via the email) sent me the pricing for the items that could be added onto the truck. I want to thank him for going out of his way to find the pricing! Not everyone will do that for you!
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August 2021 by Ty Archy
I figured I would give them a good review. Now like all reviews take it with a grain of salt, but I did an online inquiry about a 21 Frontier. Cause of circumstances out of my control (I am trying to find my dad the truck he wants), he ended up having to travel to a different state on short notice which has the exact one he wanted. The Frontier they had didn't have all the bells in whistles in the bed/tail end of the truck, but Keith (who was the one who responded via the email) sent me the pricing for the items that could be added onto the truck. I want to thank him for going out of his way to find the pricing! Not everyone will do that for you!
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August 2021 by MaryAnn Hale Shell
Excellent Service Department! Got
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August 2021 by Ron Emler
my car is washed after servicing. always find a appointment that works for me. clean and comfortable waiting area. friendly service staff.
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July 2021 by Andrea Pickrell
Shawn O'Brien was such a pleasure to do business with. Professional, courteous, and very friendly! Would 100% recommend to friends & family. I am going to thoroughly enjoy my brand new 2021 Nissan Murano SL
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April 2021 by Jerry Tabler
best place to get your car fixed
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March 2021 by Stephanie Knight
Great experience took our daughter there to purchase her first car the salesman was amazing he took the time to explain everything to her and worked really well with her.
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January 2021 by Tim Scholl
Always good people to deal with
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January 2021 by Cecil Trusler
Good service to get parts
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November 2020 by Alec Snyder
Great service technicians! Would and have recommended to many!
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August 2020 by Beth Holtzclaw Garber
I’ve never received good service from Dutro’s. I wanted to give them another chance and brought my vehicle in for a warranty covered service on Monday. They told me it might take a day or two to get to because they were busy. It’s Thursday noon and I haven’t heard from anyone. We called and were told the guy working on my car was out and they promised he would call me back. 3 hours later no call. Called back and he came to the phone, said they haven’t had a chance to look at my vehicle but felt it was going to be something catastrophic. Probably take 2 to 3 weeks to get the parts in. Seriously. Still don’t know what’s wrong with my vehicle or when I’ll get it back. Not buying a vehicle here anytime soon or ever!
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July 2020 by Cammie Bunting
I had a great experience buying my 2018 Ford EcoSport from Dutro’s. My salesman, Cory, was very knowledgeable and made buying a car easy. This well established dealership is affordable, locally owned, and reliable.
