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August 2023 by Abby M.
This pharmacy is a joke. There is zero sense of urgency. One of the techs told me if she wasn't on register things could get done. The pharmacist is doing talking more than working. I don't get it.. there are 4 people working. They keep telling everyone 45 min.. it's currently been 45 min and still not done.
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July 2023 by Rayla VanAllen
Always good service and nice employees @ drive thru window and inside when picking up scripts Well done CVS Employees of South Zanesville Ohio store & Thank You for always being polite,nice & helpful!
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September 2021 by Charleen Bond
I had the worst customer service today I have ever had. so inconsiderate and WRONG
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August 2021 by Eunice L.
Normally great service, but today I spent 20 min. on hold before I finally spoke to someone who seemed annoyed that I was trying to get information on my Rx. Pretty sure she was chewing gum while also having unrelated conversations in the background which was causing her to not speak directly into the phone, making her harder to understand (when she held the phone to her mouth she was clear as day). I came to CVS because of the customer service, but my Rx was called in early last week. I stopped Friday to pick it up only to be told it was not approved by my insurance. Why wasn't I contacted earlier? I called this morning (Tuesday) to get more information (thus the phone hold and unpleasant conversation) and 5 minutes after getting off the phone I finally received a text message informing me of the problem with insurance. Really?
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May 2021 by Diamond S.
I knew it was too good to be true. I pulled up to the drive thru and there was no line. I was the only one at the window. At first I thought the place might be closed. But I was wrong. I could see staff inside walking around. But as I sat there exchanging glimpses with four different staff including the pharmacist. It appeared they might be closed. But I was wrong. After waiting 12 minutes to even be acknowledged by the tiny brunette with the bad attitude and the "I hate my life eyes." I realized they weren't closed just not giving two shits. Thank goodness I was able to pick up the much needed prescription instead of walking my big a** in the store and subjecting the establishment to COVID. In the future CVS tech remember you don't have to be there. You've been given an opportunity to work for an establishment whose core values are collaboration, innovation, caring, integrity and accountability.... you lack half these with your "give no fucks attitude." Share that s*** somewhere else.
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September 2017 by Jim Goodrich
Helpful staff
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May 2017 by John Farson
Great pharmacy staff. Very clean and full of great deals. My favorite CVS in Zanesville.
