-
December 2023 by Tyler W.
I love dealing with park national bank but this is the worst branch I have even been in. There are several other branch's in Zanesville and surrounding areas. Do your self a favor and go to any of them but this one!!!!! There is one on the east end of town with amazing staff. Drive out of your way to that one before going to this one!
-
September 2023 by Misty Coffman
HORRIBLE Banking practices that allow fraud and abuse. When they are notified, they do NOTHING but have their lawyer (Mr. Bailey) call you and tell you to "get an attorney". They allow their bank manager, Mr. Alexander, to allow local officials and board members to do whatever they want, regardless of the law and industry standards. Shame on them for allowing the good old boys club in Zanesville continue. Sad, sad, sad.
-
August 2023 by Lisa Lewis
Called to check on order for new checks made 3 weeks prior. Did not have my order, I said, can you put a rush on the order and she said yes, I will check with my manager. Should take five days. Never an apology given for not having the order. Customer service lacking!
-
June 2023 by Grace Childers
I recently had an issue with the bank but Steve went out of his way to correct the issue. Great customer service ? it's okay to make mistakes in life but it's what you do to fix them that really matters.
-
June 2023 by Grace Robair
I recently had an issue with the bank but Steve went out of his way to correct the issue. Great customer service ? it's okay to make mistakes in life but it's what you do to fix them that really matters.
-
April 2023 by Luke Brown
I have always been please thru out the 35 years of being with this banking system. I use several of them and I am always treated well at all of them. Some ask to see i.d. but that is for your protection they do this. To prevent fraudulent activities. The banks Iost frequently use, always great me with a hello and a smile. I have never had issues here nor at any other branch. Thank you for being there for our community and I look forward to keeping my business with you. I love my banking family, some of the staff are more than just business but have become friends of mine.
-
March 2023 by Dena Hardwick
Always a pleasure to be with this bank !!!
-
March 2023 by Angela Moore (Angie)
Nice , helpful employees, a couple things from getting the last star; first the overdraft protection is confusing, and sometimes it takes awhile for something to clear, and if your check is late, the frees are staggering.I do love the weekend hours howbeit limited, most banks don't offer that service.
-
November 2022 by Balboa Island
I love Park National Bank! I have used this one on Brandywine & the one in Worthington Ohio. They have always treated me with great customer service!
-
August 2022 by Daniel Baker
Poor customer service over the phone, hopefully not every customer has a bad experience
-
March 2022 by Selvin Linder
This bank is easy to deal with. Very friendly staff. They can approve their times to talk to a representative. I waited over an hour one time. I am very satisfied with this bank.
-
December 2021 by Just The Flu
Banks are a dime a dozen go elsewhere. Left to set and wait when asking for notary service, employee I was waiting on proceeded to help a couple who stated they were early with I’m assuming closing some kind of deal that was more lucrative to the Branch. Ridiculous
-
February 2021 by Marc White
Make sure you verify ALL of your information when dealing with this location. Opened a new account and when I didn’t receive my bank card I called to see why. They had the wrong city for my address so they rushed me a new one in 3 days only to find out that they had my middle initial wrong too. Waiting for them to rush me another card. Didn’t realize copying information off a driver’s license was so difficult.
-
May 2019 by Dave Attridge
I am from Canada, wife's from Ohio and they have always been able to answer my questions about international currency. They have always been good to my wife and I.. We have never had problems cashing or depositing any of our checks in either currency (USD or CAD) The staff has always been friendly to us and sad to read that others have not had the same experience .
-
May 2019 by Chris Tellez
One of the only places to give me a car loan for a car more than 10 years old. Great and friendly staff.
