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May 2024 by Jonathan Wallace
Don't ever call the postal service number, may be the worst automated phone service ever. I just went to the office to find out where my package was that was allegedly delivered. The postal worker was helpful, but it's sad that Amazon seems to have a better tracking system then the USPS.
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April 2024 by Erica Vargas
The whole staff is rude and ignorant! They’re all miserable looking.
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March 2024 by Ashley Dearth
Everyone here is so rude. Can never get ahold of any supervisors.
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January 2024 by KaneTerapia IamVolKano
Great costumer services. Quick to do what it's needed to do.
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December 2023 by P Al
Rude employees at the front desk and lost my mail.
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October 2023 by Crystal Kelly
I wouldn't give it any stars. My package is on hold for pick-up via the usps given that they haven't been delivering any of my mail unbeknownst to me until i investigated why my items from Amazon was on hold at their facility. Due to construction on my property. Yet I wasn't notified by usps.I arrived to pick up, with ID, yet the incompetent attendees stated, " "we have to wait for the supervisor" who was not there. They gave me a handful of numbers and refused to give me my property!!
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August 2023 by Autumn Acevedo
Changed address online than I get an email saying I have to come to post office to show id!!!! No im not! If I don't get my mail best believe I'm contacting a lawyer!!!!are you mfs gonna pay for my taxi there and back to show id??? If not I better get my mail!!!!
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July 2023 by Stephanie Spangler
For the last couple weeks now they haven’t delivered my mail but everyone else got theirs and I seen them in the building where I live and didn’t even open the mailbox to put my mail or my neighbors mail in their mailbox’s but put it in for every one else but certain people and I think they need to do something about it
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July 2023 by George Waring
Took a box and put it on the counter. My bad as it was actually UPS. The agent kept her arms folded and started barvking "thats not ours". I guess friendly is no longr in the contract.
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June 2023 by Nicole Delesky
Everytime I have had to go there which has been at least three times in the last 2 weeks they act like they don't want to do their job and they are not very customer service oriented they also have told my neighbor and roommate that they were unable to get mail that was held in their name which leaves the question remains how are they supposed to get it and no one wants to help
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March 2023 by Mental Flux
"Customer requested pickup" because my usps worker is too lazy to deliver my package.
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February 2023 by Albie Nieves
My package made it to Youngstown yesterday morning. I was expecting delivery yesterday evening. Instead, this facility chose to send my package to Columbus cause that's the fastest route to my house. I live 2 blocks away from your facility. What are you people doing down there aside from being incompetent?
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January 2023 by Mair
I contacted this location to track a package that said could not be delivered. This was an error, however I was able to speak with someone very promptly and they identified the problem immediately. Fortunately they were able locate the package and get it out for delivery that same day. So, although there was a sorting error made, they were able to rectify it quickly and were very pleasant in the process. Thank you!
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December 2022 by Sacleta Penny
Terrible !!! I handed over my package to an employee named Brenda with very expensive items in it and when I went to track the package the next day the tracking showed the label was created and still awaiting the package !!! I went back to this office to see what happen and they said the package was still to be scanned at the next destination!!! they can’t locate the package on the gps I dropped it off on the 15th as priority today is the 21st and the package still hasn’t arrived as of yet !!! I believe the package is either lost or stolen either way I have yet to be compensated for the expensive items I have paid for nor has anyone reached out to me about this issue !!! Never will I ship here again and don’t recommend this location or your items will never arrive !!!!!!!!!!!!!
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August 2022 by Fatoom's ღ
In short, the worst
