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January 2024 by Adam D
Atrocious phone tree, such a waste of customers time.
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December 2023 by Norma Caban
They definitely need to improve their check-in system! I fasted all day, Dr. appointment was 2:10, went for blood work at 3:30, checked in to find out I could not get in until 4:30, waited until 4:50. I sat there the whole time just to walk out. I was a “walk-in” so appointments came before me…do yourself a favor….schedule an appointment and hopefully you get in behind the locked door!?
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November 2023 by Jim Heasley
The worst experience I have ever dealt with at Dr visit.
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October 2023 by Patti Hripko
They are always courteous and efficient. I have been going there for yesrs.
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September 2023 by Audrey Chamness
They've always been nice to me and I visit quite often.
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January 2023 by kathleen hood
wow i can't believe some of the negeative comments. it's a clean facility. easy parking. easy check in. as everyone else they are short handed and very busy. Patience goes a long way
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November 2022 by Eric Helle
Good luck trying to talk to one of their employees at any location. All their calls are rerouted to a call center. However the call center doesn't open till 9:00 am while the location opens at 7:00 am go figure
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November 2022 by niki mayhew
Went in on Tuesday with an appointment. Waited for over 45 minutes without seeing anyone working. At 5pm. The lady comes out and tells the 5 people in the waiting room including myself she is the only one there and is not staying past 5pm and that everyone can leave. Horrible customer service, people had been waiting in the lobby prior to 4pm and she never even came out to talk to anyone just let everyone wait there to be seen checked in with appointments.
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November 2022 by Suzie Brown
Had blood work done Friday 0830 10/28/22 I was in and out. They are professional and very kind .
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October 2022 by Brandon “B with 2 E's” Sampeur
I wish I could give less that this star Google is making me give, went to this place for a drug screening during their open hours and NOONE was there. I had to touch some filthy tablet/kiosk for it to tell me noone could help me but someone was in the back talking and laughing. Bunch of lazy MoFo's work there and that place is trash in a nice plaza. Zero stars and I hope it shuts down an they put a real legit business there.
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August 2022 by Bob Hack
Terrible never again will I use Quest. Send me email to set up account to view results. Than they say that account isn't the correct user name which is my email that they uses to tell me results are in. Password is correct but it doesn't work either. But they got paid. Never again. Up date they emailed me back with the same user name and password and still locked out. Why should I and or my doctor trust the results of their lab if they are this incompetent?
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August 2022 by Patricia Cohnheim
This review should be minus zero stars for the confusing screen self check in. Too many customers are too confused on how to use it resulting in long check in lines and many asking for assistance from the staff. This self check in procedure takes away from the outstanding staff that works there.
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July 2022 by Nicole Isenberg
Worst place I've ever been to. You can't get anyone on the phone...automated system is ridiculous so you can'task questions before you go. Says you can walk in but that's a joke too. Will definitely try not to have to come here again.
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February 2022 by Pammy Esuof
Went to get bloodwork for my rheumatologist. Everyone was really nice. I filled out my information on the screen and 5 minutes someone called my name. This will be my 5th time. Girls are really knowledgeable and do a great job.
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February 2022 by Miroslav Valent
Absolutely horrible billing.Every time issues.. Can't even talk to them in person. Git to call, then on hold for 45 minNever going to use them...
