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May 2024 by Tammy V
JP and office staff are extremely helpful and prompt. JP is awesome with training and giving advice. This is our second German Shepherd who is well trained in her yard. We cannot thank JP enough for his expertise in keeping our German Shepherd safe. Please support our local businesses.
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August 2023 by Kenny Spear
Quick easy fix to my 13yo system. I love my fence.
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June 2023 by Andrea Boyle
I purchased my invisible fence in 2020 and I had no complaints about the installation. I experienced an issue shortly after and customer service was not helpful and on site assistance was booked out several months. Fortunately the issue resolved itself. Most recently I needed to have some transmitters adjusted and the Chesterland office hours on the website were incorrect and we ended up driving 2 hours for nothing. It was rather disappointing after learning that they only had one day of office hours per week available.I had contacted the Youngstown office who was outside of my service area and talked to their actual staff (not outsourced call center) who helped me that same day. I am happy to have my issues resolved quickly and know that if there are further problems in the future that we will be taken care of.
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March 2023 by S Byernts
Great customer service!
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February 2023 by Rick Featsent
Patti is great very informative and easy to work witn
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December 2022 by Tom Szalay
Fast and friendly. Jacob was great once again!
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December 2022 by David Belvedere
We have been customers for 20+ years. They have always provided prompt, friendly service both in their office and at our home.
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December 2022 by Angel Robles
Great experience with JP. Now Vito can play in the yard without any concern of him going to the street. JP took the time after the installation to train and walk with Vito, thank you!!
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December 2022 by Carl Vennitti
Prompt response, punctual arrival. Relatively inexpensive for the service call
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December 2021 by Denise O'malley
Real nice
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December 2021 by Monica Hoskins-Vann
I purchased an invisible fence and 2 electronic doggy doors for my dogs. Patty and Jake are AWESOME to work with. Very accommodating and will work with you and your dogs to ensure that they are comfortable using the new equipment. I have worked with this company since 2014 and I'd never go anywhere else!
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December 2020 by Patty DiGiacobbe
Always helpful.
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December 2020 by Orlando White
We are very satisfied. This JP the owner he really knows his stuff and is very knowledge about the dogs and everything we really love the invisible fence
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December 2019 by Vicki Casey
Very happy with Invisible Fence!
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December 2019 by Jeremy Strong
good job