Insurance in Youngstown, OH

“I recently went to this business to talk about getting my insurance switched to this state. I prefer local carriers rather than national insurance. The agent answered all my many questions and worked up the options for me. The other person, I believe to be the manager was very helpful explaining the companies themselves and who they like to work with and why. She was very honest. They got me all set up. I recently lost my proof of insurance or couldn't find it. And a quick phone call, they happily reprinted them for me. And let me just swing by to get it. Very kind and helpful. I think O found a good home town office. Very pleased.”

“I want to give a shout out to the manager Jack and his assistant Allison for helping get our ugly flights to Iceland changed from making multiple connections to making only one. The original travel agent we were working with named Darlene did absolutely nothing to change the flights. She knew they needed changing 5 months before the trip but insisted on waiting until the last minute because her "35 years of experience" as a travel agent said she could. Because of her feet-dragging we ALMOST had to make multiple connections with short (40 minute) lay overs to get to our final destination...all with a person in a wheel chair. Finally because of Jack and Allison's hard work, the flights were finally changed days before the trip. Moral of the story...if you plan on using AAA for travel, stay away from Darlene.”