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“The staff at the Boardman Ohio Premier Bank location are the Gold Standard when it comes to customer service! I can't say enough of the attention to detail and the care shown to me and my sister as we navigate various financial needs over the past several months. Every step of the way Michael, Paige and their team have gone above and beyond with their assistance. In a time when it's difficult to get help, this branch office has been there for us on multiple occasions always with a smile and truly caring about helping us get through some difficult issues.Thanks to an incredible team and we so appreciate the care and guidance provided to us making things a whole lot easier!! If you're looking for a bank that doesn't treat you like a number and takes the time to know you....look no further.”
“the staff r nice unlike other locations to ur face anyway. That lady who does the open of accounts etc in office is nicest 1 of too the staff at the chase bank across Nextdoor were always nice to me too unlike other branches. both banks moved out the old buildings across on federal & into these small space downtown Youngstown”
“I've been banking with this bank for over five years and I have always experienced the following: Very professional staff, service with a smile and willing to assist you with all your banking needs.”
“I have an auto loan from this bank and I want to give Karen a shoutout to helping me in getting rid of my dealer temp tag to my regular tag. She’s been very responsive and went way above and beyond with customer satisfaction.Quick to respond.”
“My business has been slowly recovering from the stress of the pandemic. This month has been a little rough on our account. The amazing staff at the Liberty branch called me personally to alert me that my account was in need of attention. They walked me through some options and helped me get everything back on track. I appreciate their quality service so much and on top of that, they always have a smile.”
“This bank has seriously been the best one I have dealt with, so I've been a customer for years. My husband and I talked to Brian in Austintown about saving, and he was really helpful. Definitely reccomend.”
“The Tellers are helpful, friendly and personal! Most of them are open to learn new processes and how to do difficult accounts and remain professional! I have only had two negative experiences since being a customer!”
“I've been a Huntington client for many years. Today was the second time I've gone to this branch of Huntington. I've always had great service from the other branches, but the tellers here are extra friendly and efficient and seemed genuinely concerned about me! I'm very impressed with this branch.”
9AM - 4PM
3198 Belmont Ave, Youngstown
Banks
“My experience with Key Bank Customer Service number was terrible. I was ready to cancel my account. However Patty resolved my issue with no hassle. She actually understood what was the issue. If you have a issue speak to someone at the bank. Do not speak to the 1800 number”
“I needed copies made and a copy of my statement. They did it all for free. I love this bank. They're literally right around the corner from me. Thank you all for the helping hand you've given me. The employees go above and beyond for the customers.”
“I've had PNC bank I remember back when it was national city this is my bank .dollar bank then national city now PNC. I say about twenty five years all three banks combined. Their decent banking systems. I like it”
“I went inside the bank to change my last name on my account since I recently got married. I was greeted right away and the young man behind the desk was so helpful. Teddy helped me and got me in and out in no time! He stated he was still new and learning but he did great. He was very polite and helped me understand the process , super helpful!”
“I’m new to citizens and used the bank for the first time today and had a very pleasant experience. The line was long and with only 2 tellers they both were working efficiently and still friendly. Nicci was my teller and she was great.”
“I have dealt with other home savings (chardon) and i have dealt with austintown branch. If it wasnt for austintown branch i would close all accounts and go elsewhere. Chardon branch really needs a good shake down because their staff is nowhere near what it should be to do business with people. Their reviews speak for themselves. I just want to mention Jackie at austintown branch, she is worth every penny. I am sure others would agree if they have dealt with her. No matter the issue, Jackie always makes it right. If you're contemplating where to do business or banking, talk to Jackie before u make your decision. Im a real customer and have nothing to gain promoting home savings austintown and Jackie. U only will be the ones to gain! Thank u, J.D.”
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“This is an excellent local bank for personal or business banking. I have been going to the Cornersburg branch for more than 15 years and all the tellers are excellent. Carol goes above and beyond!! They opened a new branch closer to my house but I still go to the Cornersburg branch for the amazing service!!”