-
November 2023 by M Larissa Santangelo
Not the best experience. Office connected to storage units was often locked.Finding carts was at times hard. Even when you looked to be the only one in the facility.Safe facility but would not use this service again.
-
November 2023 by Georgia Susor
Jenn was awesome to deal with, professional, knowledgeable, customer friendly and made securing my storage needs so easy! Thank you for your service.
-
October 2023 by Mari Casas
I just stop to speak for information and jenn told us everything we need to know. She was helpful , patient and nice to explain everything.. we ended getting the unit and we hope everything works good.
-
October 2023 by Brandy Franklin
Both the National # and local # agents were the best. All the paperwork signed and was able to get into our unit quickly. Thank you.
-
September 2023 by Missie Boughner
Very clean and safe environment. Good hours and easy access. Would highly recommend!
-
August 2023 by Kailynn Barnes
My experience was horrible. I finally gained access to all my stuff again to see mice feces everywhere. It was all over my stuff. There was actually an alive baby mice in my box of clothes. I brought it to the staff’s attention, and they didn’t care at all. They said that the construction scared the mice out, that was their only explanation.
-
August 2023 by Erika U.
I'll start with the reason I gave one star; The young gentleman who kept his cool and showed genuine compassion in spite of my blatant distress was very kind, helpful and even offered a no charge flock and key. I was moving out of a monthly Airbnb rental because I was forced to resign from my remote/virtual speech therapy due to what I now know was Long Covid, a textbook case per the two doctors who officially diagnosed me this past early spring. I was experiencing extremely bizarre symptoms I was not ever prone to after a mild case of Covid in late August 2022. For the next 4 months I managed to push through and almost made it to the end of the semester, but just as I was set to complete only 12-15 short, simple routine progress reports due the last day before winter break, I began shaking with tremors stemming from the core of my being and felt like I could continue to work at my stand up desk and risk death by stroke or hear failure or collapse into my bed, wrwppfreeze, I turned both my phone and computer off and spent the two week winter break too stunned and afraid and shamed because I had no clue what was wrong with me and I knew my supervisor and other school staff would be contacting me to turn in my progress reports to meet the deadline for compliance no matter the extenuating circumstance I found myself in. Like millions of other Americans who have lost their jobs to Long Covid brain, nervous system and immune system dysfunction with severely debilitating side effects with no successful treatments or cure in sight. At any rate, I was too sick and in financial ruins, afraid to leave my bed let alone drive to my storage unit to pack it all back jnto my car and store it for free at my boyfriend's house. When I was driving home from getting my dog and I out for a quick walk and fresh air on a "good" day, I stopped by and cleared out almost all of my belongings EXCEPT for a few things too heavy for me to lift from the cart to my trunk by myself. No one was around to help and it was freezing and pouring down rain, so I locked up and drove home thinking I'd take a friend to help me before the end of my rental month and be done with it; however, that's not how long Covid works; when they say not to push through and to pace yourself, they are right! I was so messed up from that little outing with my dog and stop at my storage unit that I had to spend about 2 weeks in bed recovering. When spring arrived, I called my local storage store and explained to the woman who answered that the items I'd left behind were the most important ones, really the only ones I had sentimental attachment, to: my late beloved mom's children's book collection (an exceptional and unforgettable remedial teacher for 18 years at Saint Luke's School who helped instill the love of learning through reading stories and gazing at illustrations in picture books and YA short stories; fiction, nonfiction; poetry and letter writing. She converted her room inside the dilapidated auxiliary teacher's mobile unit outside the main building into a safe, comfortable, cozy reading nook. She rocked on her wicker rocking chair reading to her student who grabbed a seat on the big puffy lavender corduroy sofa or one a bright and cheery colored floor pillow plopped down on a gently used area rug my mom scored at a thrift store along with the couch and floor pillow. She was the kind of mom who read to me at every opportunity, long after the bubbles the bath tub fizzled our and my ten little fingers and ten little toes shriveled into tiny raisins, and the bath water lukewarm warm. So I had two giant heavy wooden crates of her mostly children picture book collection; in gently worn but good condition except for the inky blue unmistakable cursive hand writing inside the front cover where she wrote her name and sometimes a memory she had reading the book to me or my little brother. She had the entire series such as my personal favorites: The Serendipity collection's Catundra a story about a plump orange tabby cat w
-
July 2023 by Jennifer Tolle
I love that you have to have a special code to even be able to enter the building. The staff was very very nice to me and was very helpful they helped me with any questions or concerns I had. I liked the pricing a lot. The building and the unit was extremely extremely clean. And I want to thank her so much for everything. I loved that I got the first month free!!!
-
July 2023 by Izzy Sikora
I would absolutely recommend this place to everyone! The guy made the process so easy and he was so informative!!!! Very nice atmosphere, great customer service!!!! 5 stars for sure!!!!
-
July 2023 by Susan Brace
Clean facility and very polite and capable desk personnel. Great experience. Prices are reasonable.
-
July 2023 by Charles Barker lll
Jen and the staff were knowledgeable, friendly, and very helpful. I would highly recommend for your storage need.
-
June 2023 by Megan Strong
Amazing customer service and so helpful. Brian from the Boardman branch could not have been more informative and made the booking of storage over the phone so simple and straight forward. Super easy and friendly customer service. I would recommend to anyone!
-
June 2023 by Andrea Savastano
For all your storage needs… the friendly staff will provide you with a clean space to hold your most precious belongings‼️‼️
-
June 2023 by Top Guide
Review edit: they fixed the issue below and made it rightSpace is great but just expect your rent to go up within 3-4 months of signing. And then again at your first year (if you’re there that long). When we moved in there originally we were paying $155 a month and it’s now $189. I’m flying home soon just to move my stuff out based on principal alone. Oh, might I add… no heads up about the price increase at the year. If it was in the original contract that’s my bad, but a good company would send a reminder. Book at the storage place right next door. I booked with them the first time around and wish I would have this time too.
-
June 2023 by Anne Cubarrubia
Very clean storage facility. Very friendly and knowledgeable employees. Brian showed and explained different units. He' very helpful. I highly recommend them ?
