The local Advance Auto Parts at 4801 Mahoning Ave in Youngstown offers automotive aftermarket products, free store services and same day options at most locations. The staff are friendly, helpful and professional. Employees quickly tested a charging system, said the battery was going bad and installed a new battery with purchase. Free battery testing, free wiper installations, free engine code scanning, free starter and alternator testing and free battery and oil recycling are available. Items such as contact cement or silicone lube had neither and employees referred a good place and get an A for effort. Customer said super customer service, quickly handling a situation in a minute, and employees who went above and beyond in a winter storm. The loyalty program Speed Perks saves points toward discounts on store items and gas at participating Shell stations.
Baron was great! He helped me pick out the perfect paint to touch up my car and also changed my wipers for me! I couldn't ask for better customer service! And his sweet service Dog just made the experience even better.
May 2024
Super customer service!!!! Josh was awesome... Friendly and had my situation handled in essence than a minute literally... Definitely would recommend!!!
March 2024
Very pleasant experience.The counter person was very helpful
