U.S. Bank Branch offers a range of banking products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. Customers appreciate the friendly, efficient, and courteous service provided by the staff, who add a personal touch to their experience. Many clients have received excellent assistance with investments and feel that the bank helps them achieve their financial goals. The branch is known for its helpful staff members who go above and beyond to help customers feel at home. However, some reviews mention negative experiences with rude or argumentative staff, leading some customers to switch to other banks. Overall, U.S. Bank is seen as a helpful and welcoming place for banking needs.
I’ve been with US Bank since 2008. Jeff the branch manager helped me and I appreciate his help and wanted to give him 5 stars for the outstanding service. Thank you so much!
June 2025
Always pleasant, efficient, and courteous service. Each employee adds a personal touch to the overall vibe. I couldn't pick a favorite if I had to. And, I love the puzzles!
March 2025
I have banked with the Yellow Springs branch for many years and have always received excellent service. Recently the staff has helped me with some investments, with excellent results. This is a good bank and a credit to Yellow Springs.